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AI Solutions Engineer [YoE: 0 - 2 Years]
Bolna
BengaluruOn-site1mo ago
- Employment
- Full-time
About the role
- Write, test, and iterate on system prompts for voice agents across industries like D2C, fintech, healthcare, and logistics
- Listen to real call recordings, identify where agents fail, and fix them
- Build conversation flows and call pathways for new customer deployments
- Help onboard new customers-understand their use case, set up their agent, and get it live
- Maintain a growing library of prompts, templates, and best practices across Bolna's verticals
- Red-team agents-try to break them, find edge cases, and make them bulletproof
- Work with vernacular inputs: test agents in Hindi, Hinglish, and regional languages
- Feed insights back to product and engineering-you'll see what customers need before anyone else does
- You've spent serious time prompting ChatGPT, Claude, or similar LLMs-not just casually, but to actually build or solve something
- You're obsessive about language-you notice when a sentence sounds off, robotic, or unclear
- You can think from the customer's perspective and the end-user's perspective at the same time
- You're comfortable with ambiguity and can make decisions without a full playbook
- Strong written and verbal communication in English. Hindi or any other Indian language is a big plus
- You've tinkered with voice AI tools-Bolna, Vapi, ElevenLabs, or similar
- You've vibe-coded something: a small automation, a chatbot, a no-code workflow-anything
- Experience in a customer-facing role, even informally (sales, support, intern, freelance)
- Familiarity with how LLMs work under the hood-context windows, temperature, hallucination, etc.
- The hottest team in the hottest market in India right now
- Freshers who joined 3 months back are single-handedly working with CXOs and Senior PMs of massive enterprises
- Direct access to founders and product-your work will visibly ship
- You'll develop a rare, high-value skill set at the intersection of AI, product, and customer success
- Competitive compensation for early-career profiles
- Bengaluru office, in-person team collaboration
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