AI Solutions Engineer

Key Responsibilities

• Build and present engaging AI demos and prototypes that showcase the value of generative AI in customer experience.
• Collaborate with sales and product teams to co-create tailored AI solutions aligned with client needs and strategic goals.
• Use internal tooling and frameworks to rapidly develop proof-of-concepts that accelerate customer decision-making.
• Support business development efforts by contributing to ROI modelling and business case creation.
• Translate data insights into compelling stories that resonate with both technical and non-technical stakeholders.
• Ensure ethical AI principles are embedded in all customer-facing solutions and engagements.
• Stay current with emerging generative AI technologies and contribute to internal capability building.

Skills, Knowledge and Expertise

• Strong proficiency in Python and hands-on experience with generative AI tools and frameworks.
• Experience in designing customer-centric AI experiences, including conversational interfaces and intelligent automation.
• Proven ability to develop business cases and ROI models for AI initiatives.
• Skilled in cross-functional collaboration, especially with sales and product teams.
• Excellent data storytelling skills, with the ability to communicate complex insights clearly and persuasively.
• Awareness of ethical AI practices and a commitment to responsible innovation.

• Analytical Thinking: Ability to evaluate complex technical challenges and architect scalable AI solutions.
• Innovation: Creative approach to applying AI technologies to real-world problems.
• Collaboration: Strong interpersonal skills to work effectively across technical and non-technical teams.
• Communication: Ability to translate technical concepts into clear, actionable insights.
• Customer Focus: Understand user needs and design solutions that deliver measurable value.
• Continuous Learning: Passion for staying up to date with the latest AI tools, frameworks, and methodologies.
• Ethical Awareness: Commitment to responsible AI practices, including fairness, transparency, and safety.

Benefits