- Employment
- Contract
About the role
About the Role
We are seeking an AI Workflow & Experience Specialist to support the development and continuous improvement of AI-powered support experiences within our Customer Experience organization. This role focuses on executing and refining workflows within established frameworks to improve customer outcomes and operational efficiency.
You will work closely with the AI Support Experience & Tooling Manager, and cross-functional partners to implement AI journeys, resolve known gaps within our chat support experience, and support ongoing optimization efforts.
Perks & benefits
- Dental Insurance
- Medical Insurance
- Unlimited Vacation
- Paid Time Off
- Free Gym Membership
- Mental Wellness Budget
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