Albanian Digital Trust & Safety Specialist - Sofia, Fully Paid Relocation

Mercier Consultancy is actively seeking an Albanian Digital Trust & Safety Specialist to join our team in Sofia, Bulgaria. This role offers a fully paid relocation package, making it an excellent opportunity for qualified professionals looking to develop their career in a thriving international environment.

As a Digital Trust & Safety Specialist, you will be responsible for maintaining the integrity and safety of our digital platforms, ensuring that clients can engage confidently in a secure online space. Your fluency in Albanian and expertise in digital safety will be key to effectively managing safety concerns and enforcing platform policies.

Responsibilities

• Monitor digital content and activities to detect potential safety risks and violations
• Investigate and respond to safety reports and client concerns in a timely manner
• Collaborate with cross-functional teams to develop and implement safety protocols
• Educate clients on best practices to maintain their digital trust and safety
• Analyze data related to safety trends and produce reports to guide improvements
• Stay current with industry standards, regulations, and technological advancements in trust and safety
• Conduct training sessions to raise awareness of trust and safety issues among staff and clients

Requirements

• Fluency in Albanian and English, both written and spoken.
• Your native language and nationality must be clearly stated in your C.V. and/or Cover Letter.
• Previous experience in digital trust and safety, cybersecurity, or a related field
• Strong analytical and problem-solving skills
• Excellent communication abilities capable of conveying complex information clearly
• Detail-oriented with a proactive approach to identifying and mitigating risks
• Ability to perform effectively in a fast-paced, team-oriented environment
• Familiarity with digital safety tools and technologies is a plus

Benefits

• Financial support during relocation

• Fully paid training

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses