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Amazon Case Management Team Lead (E-commerce)
Lago
WorldwideRemote2w ago
- Employment
- Full-time
- Seniority
- Lead
About the role
Role: Case Management Team Lead Location: Remote | Philippines / LATAM / EE Schedule: Full-time, Monday - Friday. 9AM - 5PM PST USD Salary: $10 - $15 per hour The Team Lead, Case Management is a first-line people manager accountable for the daily performance of a team of Case Specialists who file, work, and escalate Amazon Seller Support cases on behalf of clients. This role owns case throughput, resolution quality, and escalation discipline, while coaching Specialists from foundational case han…
Read the full description on the original posting.
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