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- Permanent Full Time
About the role
Why Join DAZN Bet?
The Role:
What You’ll Be Doing:
- Conducting detailed AML, fraud, and risk investigations using internal systems and approved tools
- Reviewing customer activity, transaction patterns, and account behaviours to identify suspicious activity
- Performing enhanced due diligence and risk assessments on high-risk customers
- Managing customer interactions via email and telephone to obtain and verify required information
- Taking preventative or restrictive action on customer accounts where appropriate
- Managing chargeback risk and investigating payment-related concerns
- Maintaining accurate records of investigations, decisions, and outcomes
- Escalating high-risk cases and supporting operational teams with AML, fraud, and risk-related queries
What You’ll Bring:
- Experience within AML, fraud, risk, compliance, or the online gaming industry
- Strong analytical and investigative skills with the ability to make well-reasoned decisions
- Excellent attention to detail and a structured approach to record keeping
- Confidence communicating with customers about sensitive personal and financial matters
- Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment
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