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- Seniority
- Senior
About the role
Executive support
- Manage and maintain the schedules of the General Manager and senior management including meetings, appointments, and travel arrangements.
- Ensure updated meeting schedules with senior management of SMBC Group (Japan) which may be changed in short notice and in Japanese.
- Arrange regular meetings with the affiliates and subsidiaries overseas.
- Handle confidential and sensitive information with the utmost integrity and discretion.
- Support ah-hoc requests as needed.
Communication & Coordination
- Coordinate internal and external communications, including managing emails, phone calls, meeting agendas and follow-ups.
- Work together with the other executive assistant based in Tokyo to support the General Manager schedules.
- Liaise with internal departments and external stakeholders to ensure seamless operations and timely information flow.
Administrative Operations
- Organize and maintain physical and digital filling systems.
- Manage expense-related tasks including documentation and submission of reports.
- Make travel arrangements including flights, accommodations, and itineraries.
- Prepare and submit travel expenses, claim reimbursement and Entertainment & Gift applications.
- Prepare and disseminate internal communications including travel details, forms and other administrative documents.
- Provide backup covers for other executive assistants when needed.
- Proven experience as an executive assistant, team assistant or executive secretary. Experience in supporting Japanese management is an added advantage.
- Strong written and verbal communication, and interpersonal skills.
- Proficiency in English is required. Ability to understand and communicate in Japanese is an added advantage for liaising with Tokyo Head Office.
- Strong organization and time-management abilities.
- Proficiency in Microsoft Office Suite - Outlook, Excel and Word.
- Demonstrates a high level of multitasking ability and effective time management, with a strong sense of prioritization to ensure critical tasks are addressed promptly and efficiently.
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