Remote Application Analyst (Document Accessibility and Alternate Format)

Key Responsibilities

• Apply alternate format rules, industry standards, and Crawford Technologies guidelines.
• Learn and apply accessibility standards such as WCAG, PDF/UA, and HHS requirements.
• Configure and manage proprietary software, including ICF/INI files and processing logic.
• Build, test, and maintain automated applications used to create accessible customer documents.
• Assist with document accessibility assessments and generate assessment reports.
• Work with configuration files, proprietary tools, and version control systems across test and production environments.
• Participate in requirements gathering, estimating timelines, and documenting application updates.
• Troubleshoot application issues using diagnostic tools and guidance from senior team members and managing incident tickets.
• Communicate requirement changes to the Project Manager.
• Provide training to team members and support occasional client training sessions.
• Continuously learn new tools, programming concepts, and accessibility best practices.

Skills, Knowledge and Expertise

• Previous programming experience required.
•  Python – Required
•  Development background – Strongly preferred
•  Backend development experience – Strongly preferred
•  Rexx – Not required, but highly desirable and considered a strong differentiator
•  Eclipse framework experience – Not required and not a disqualifier, but a welcome addition
• Print stream knowledge preferred. 

• Professional services background is highly desirable, as candidates from this environment tend to bring a strong client-focused mindset and adaptability
• Candidates must demonstrate the ability to work independently with minimal direction, managing their own workload and priorities effectively
• Strong critical thinking skills are essential — we are looking for individuals who can analyze problems thoughtfully, connect the dots across complex scenarios, and bring well-reasoned solutions to the table
• Self-awareness is equally important — we value candidates who understand their own strengths and limitations, communicate openly, and are committed to continuous growth
• Knowledge of alternate format industry standards required.
• Proficient in the creation of Accessible PDF documents and knowledge of WCAG Guidelines, HHS, and PDF/UA Standard an asset.

• Preferred Bachelor's degree in software development or certifications and proven applicable experience. 
• Minimum of 2+ years of experience in a technical field.

What's in it for you?

• Be part of a growing company and team. 
• Competitive salary (Commensurate with experience and position and eligible discretionary bonus) 
• Excellent benefits
  • Medical
  • Dental
  • Vision
  • Short Term Disability
  • Long Term Disability
  • Group and Voluntary Life
  • Sick Time Pay
  • Vacation Pay
  • Holiday Pay
• Be part of a rapidly growing software company