Application Systems Analyst/Programmer

<p></p> <p>At Horace Mann, we are driven by a passion for supporting educators and helping them achieve lifelong financial success. As an&nbsp;<strong>Application Systems Analyst Programmer</strong>, you will play a critical role in supporting, configuring, and enhancing business applications across the organization.</p> <p>In this role, you will analyze user issues and enhancement requests, identify root causes, and deliver effective, cost-efficient solutions aligned with business objectives. You will serve as a key liaison between business partners and IT, ensuring systems are reliable, efficient, and user-friendly.</p> <h3><strong>Key Responsibilities</strong></h3> <ul> <li> <p>Serve as the primary point of contact for application-related issues and user inquiries</p> </li> <li> <p>Troubleshoot, analyze, and document system issues; recommend and implement solutions</p> </li> <li> <p>Communicate issue status, timelines, and resolutions clearly to stakeholders</p> </li> <li> <p>Provide technical support, user guidance, and training as needed</p> </li> <li> <p>Assist with data access, reporting, and enabling user self-service capabilities</p> </li> <li> <p>Collaborate with Business Analysts and Developers to design and implement system enhancements</p> </li> <li> <p>Develop and execute test plans to validate system changes and ensure quality</p> </li> <li> <p>Support help desk requests and resolve technical issues in a timely manner</p> </li> <li> <p>Maintain a strong understanding of business processes and supported systems</p> </li> <li> <p>Configure insurance products, workflows, and processing rules</p> </li> <li> <p>Participate in an on-call rotation to monitor nightly production cycles</p> </li> </ul> <h3><strong>Qualifications</strong></h3> <ul> <li> <p>Bachelor’s degree in Computer Science, Business Administration, or a related field (or equivalent experience)</p> </li> <li> <p>Working knowledge of enterprise applications and IT-supported systems</p> </li> <li> <p>Strong analytical, problem-solving, and communication skills</p> </li> <li> <p>Ability to translate technical concepts for non-technical audiences</p> </li> <li> <p>Proven ability to collaborate effectively across teams</p> </li> </ul> <h3><strong>Preferred Qualifications</strong></h3> <ul> <li> <p>Experience with system testing and release validation</p> </li> <li> <p>Familiarity with reporting tools and data analysis</p> </li> <li> <p>Experience with policy administration or claims systems</p> </li> <li> <p>Experience with LifePRO, Hyland Perceptive, and/or Online ToolWorks SmartBatch</p> </li> <li> <p>Knowledge of insurance products (Annuities, Life, IUL, Supplemental Health, Group Health, Group Life)</p> </li> <li> <p>Experience with SQL</p> </li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>Salary Range:</p> <p><span class="collapsed-field-text">$57,500.00 - $79,100.00</span>&nbsp;&nbsp;</p> <p>Salary is commensurate to experience, location, etc.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">#VIZI&nbsp;</p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">#LI-LM1&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p></p><div class="content-conclusion"><p>Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow.&nbsp; And with our broadened mission has come corporate growth:&nbsp; We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.</p> <p>We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs.&nbsp; We help educators identify their financial goals and develop plans to achieve them.&nbsp; This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.</p> <p>EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status</p> <p>For applicants that are California residents, please review our <a href="https://www.horacemann.com/privacy/ccpa" target="_blank">California Consumer Privacy Notice</a></p> <p>All applicants should review our <a href="http://www.horacemann.com/privacy.aspx" target="_blank">Horace Mann Privacy Policy</a></p></div>