APPS Business Analyst

The Business Analyst – Apps will work as a member of an international IT team to develop, support, and maintain software applications and solutions supporting SG&A business processes. The main mission of the role is to ensure that corporate applications deliver reliable, efficient, and continuously improved support to departments such as HR, Procurement, Sales & Customer Service, and other administrative functions.

ROLES AND RESPONSIBILITIES:

• Collaborate with various IT teams, business Key Users, and external solution providers to ensure proper support and continuous improvement of applications supporting SG&A processes.

• Promote and standardize corporate applications across entities to ensure alignment and maximize the reuse of existing solutions.

• Provide appropriate functional support to Key Users and end users in their daily use of SG&A-related applications.

• Plan and manage small projects and change requests, escalate incidents when needed, and provide regular, structured reporting on progress and issues.

• Define and document functional specifications for enhancements or integrations that require specific developments.

• Configure, customize, or support the development of applications to implement business processes and maintain associated configuration documentation.

• Validate and/or execute acceptance testing phases for updates, new features, and solutions deployed in SG&A applications.

• Promote Agile methodologies within the organization and leverage these practices to improve efficiency and effectiveness across teams.

JOB REQUIREMENTS:

• Bachelor’s degree in IT (software), Business Administration, or a related field.

• Strong analytical skills and excellent communication abilities.

• Experience with administration or functional management of enterprise applications supporting SG&A processes: ERP modules, budgeting tools, HRIS, CRM

• Experience integrating third‑party applications (e.g., ERP, HRIS, CRM, workflow tools, reporting platforms).

• Experience in a manufacturing environment

• Experience with SAP is a plus

• Knowledge of business processes in one or more SG&A domains is a strong asset.

• Project management experience is a plus (PMI, Prince2, SCRUM…).

• Process-oriented mindset.

• Very good command of English, French or other languages are a plus.

CORE COMPETENCIES:

• Solution-oriented

• Learning quickly

• Perseverance

• Problem-solving

• Priority setting

• Time management

What you will find:

• Flexible working hours

• Young and talented professionals

• Excellent work-life balance

• A dynamic industry and a continuous improvement desire.