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L2 Apps Support
Encora
Kuala Lumpur1mo ago
About the role
<p><strong>• Diploma or Bachelor's Degree in Computer Science, Information Technology or related discipline.<br>• At least 2-6 years of IT Support Operations in large commercial, service-based or Vendor organization or financial institution.<br>• Technical/ Functional Skills<br>• Incident, Problem and Change Management Practices<br>• Root Cause Analysis Practices<br>• ITIL Framework<br>• Software Development Life Cycle (SDLC) Framework and Practices<br>• IT Monitoring Tools and Automation Processes<br>• Diverse IT Operating Environment i.e. Mainframe, Windows, Unix and Linux<br>• Windows Scripting and Administration </strong></p>
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