AR & Finance Operations Specialist

Key Responsibilities

• Own cash collection activity across the UK business, proactively following up overdue balances.
• Monitor aged debt, identify risks and drive timely resolution.
• Escalate high‑risk or long‑outstanding balances appropriately, applying sound judgement.
• Contribute to weekly cashflow forecasting by providing insight into expected receipts, risks and timing.

• Ensure invoices and credit notes are raised accurately and on a timely basis.
• Maintain hands‑on involvement in billing where required, particularly during peak periods.
• Oversee accrued and unbilled revenue balances, challenging delays and addressing root causes.
• Resolve escalated billing and AR queries constructively, balancing control with commercial pragmatism.

• Own the closed‑won‑to‑cash workflow for the UK business.
• Review and approve client wins prior to billing, ensuring contracts and supporting documentation are complete and policy‑compliant.
• Follow up and resolve policy exceptions, escalating where appropriate.
• Work closely with client teams to ensure effective handover from win approval through to billing.

• Support the month‑end close process, contributing to period‑end tasks and reporting as directed by the UK Finance Manager.
• Assist with the preparation and review of financial data to support accurate business reporting.
• Contribute to finance operational activities across the business cycle, supporting the wider Group finance function with statutory and operational requirements, ad hoc analysis, and general administration as required.
• Audit and statutory support: preparing schedules and evidence for auditors and assisting with year-end reporting.

• Act as the primary UK point of contact for order‑to‑cash matters.
• Build strong, trusted relationships with client‑facing and finance teams.
• Support and guide teams on policy requirements, expected evidence and good closed‑won‑to‑cash practice.

• Maintain oversight of AR and related finance controls across UK teams.
• Embed consistent ways of working and clear accountability.
• Track and report key billing, AR and cash performance indicators.
• Identify and implement opportunities to strengthen controls, improve efficiency and increase automation.

• Line manage the Senior Finance Assistant, providing oversight, coaching and development support.
• Ensure appropriate task allocation, review and resilience within AR and related finance processes.

Skills, Knowledge and Expertise

• 3–5 years’ experience in accounts receivable, credit control or order‑to‑cash, with a willingness and capability to support broader finance/accounting tasks.
• Background in a B2B professional services, media or marketing services environment strongly preferred.
• Hands‑on experience of invoicing, cash collection and aged debt management.
• Comfortable supporting period-end close and contributing beyond a purely specialist AR remit.
• Desirable: experience working with sales or delivery teams on contract‑to‑cash or closed‑won handovers.
• Desirable: exposure to process improvement or standardisation within a finance setting.

• Strong Excel skills (e.g. pivot tables, lookups).
• Confident working with finance systems and CRM tools (Salesforce preferred).
• Experience producing AR ageing, cash forecasts and management reporting.
• Working knowledge of invoicing and VAT requirements preferred.

Benefits

• A competitive salary and benefits 
• Generous annual leave including an extra day off for your birthday 
• Hybrid working based in London