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Area Manager
La Senza
Alberta5mo ago
About the role
<p><strong>Overview</strong></p>
<p>Reporting to the District Manager, the Area Manager is responsible for leading the operational execution of a group of 3–8 stores, which may include maintaining leadership over their designated home store. This role plays a critical part in delivering exceptional customer experiences, driving profitable top-line sales growth, and cultivating a high-performance selling culture. The Area Manager champions our brand and values, fosters a culture of accountability and development, and inspires excellence across all store teams.</p>
<p><strong>Role and Responsibilities</strong></p>
<p><strong><em>Leadership & Talent Development</em></strong></p>
<p>· Attract, develop, and retain top talent by building high-performing teams and promoting a positive, engaging, and rewarding work environment.</p>
<p>· Foster strong team culture through coaching, recognition, and consistent performance management</p>
<p>· Model professionalism and leadership behaviors aligned with company values.</p>
<p><strong><em>Sales & Customer Experience</em></strong></p>
<p>· Analyze store performance and develop SMART action plans that drive results and align with business priorities.</p>
<p>· Ensure consistent selling behaviors and deliver a best-in-class customer experience through active coaching and store visits.</p>
<p>· Drive top-line sales through focused execution, talent development, and customer engagement strategies</p>
<h4><strong><em>Operational Excellence</em></strong></h4>
<p>· Ensure flawless execution of all operational activities, company initiatives, and compliance requirements.</p>
<p>· Maintain compelling visual merchandising and presentation standards, including effective sell-through strategies.</p>
<p>· Oversee workplace safety, store maintenance, and cleanliness to deliver a safe and productive environment.</p>
<p> </p>
<h4><strong><em>Qualifications</em></strong></h4>
<p>· Minimum <strong>5+ years of experience</strong> within the organization, including leadership roles.</p>
<p>· Proven success managing multiple stores with varying sales volumes.</p>
<p>· Minimum <strong>1 year of experience leading a high-volume or high-profile store</strong>.</p>
<p>· Recognized as a key leadership partner within their district</p>
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