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About the role
What you will be expected to do
1. ATD Agents Recruitment & Onboarding
- Identify, recruit, and onboard new phone-selling ATD Agents (Retailers) within assigned territory.
- Conduct field-based training on product knowledge, pricing, QOS Commission plan, and sales processes.
- Supply and manage stock to ATD Agents in coordination with the Sun King shop
2. Agent Productivity & Sales Targets
- Drive daily, weekly, and monthly phone sales (units & revenue) per ATD agent.
- Work with ATD agents to increase sales volume for each phone model
- Coach and work with low-performing agents with tailored action plans to be able to sell.
3. Portfolio Quality & Repayment Support
- Ensure agents follow the correct customer registration and PayGo activation steps.
- Monitor early repayment trends; intervene with agents showing high default risk.
- Manage phone replacement/warranty logistics at the ATD agent level to reduce customer complaints and improve collections.
4. Agent Engagement & Branding
- Distribute and maintain branding materials (posters, umbrellas, signage, uniforms, etc.) at every agent point.
- Conduct weekly one-on-one meetings with agents to review performance, resolve issues, and provide updates to the team.
- Ensure agents maintain minimum stock levels per product and follow inventory reconciliation processes.
5. Local Trade Activations
- Plan and execute daily localised activities (roadshows, market demos, door-to-door)in coordination with the marketing team.
- Identify high-footfall locations for temporary activation in peri-urban/rural areas.
- Recommend agents for rewards/campaigns based on sales and repayment performance.
6. Reporting & Administration
- Update trackers and tickets daily with agent visit logs, sales, and stock replenishment.
- Prepare a weekly territory performance report (sales by model, active agents, and onboarding).
- Flag stock shortages, fraud risks, or operational blockers to PayGo Sales Manager.
You might be a strong candidate if you
- Education/Experience: Diploma or degree in a business-related field, or 3+ years’ experience in field sales (FMCG, microfinance, mobile money, or telecom).
- Agent Management: Proven experience recruiting and managing independent agents or micro-distributors.
- Market Knowledge: Strong understanding of local markets (urban, peri-urban, and rural) and ability to navigate community dynamics.
- Digital & Reporting Skills: Proficiency in using smartphones (Android), CRM tools, MS Excel, and basic PowerPoint for reporting.
- Field Execution: Willingness to work in the field 5–6 days a week with strong problem-solving skills on operational issues.
What Sun King Offers (in addition to compensation and statutory benefits)
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.
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