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S
Arvist
Stryke
ChicagoHybrid1y ago
- Employment
- Full-time
About the role
- Build and nurture long-term client relationships, particularly with an older, traditional clientele in the 3PL and warehousing industries.
- Conduct warehouse visits and provide personalized support to clients to drive software utilization.
- Serve as the main point of contact for customers, ensuring seamless communication and issue resolution.
- Collect and analyze user feedback to improve both the customer experience and internal processes.
- Collaborate with internal teams to ensure customer needs are integrated into product updates and new features.
- Support marketing and sales efforts, including attending trade shows and contributing to presentations.
- Minimum 2 years of experience in 3PL logistics, supply chain management, or warehousing.
- Proven track record in a client-facing role, with an emphasis on customer satisfaction and relationship building.
- Strong communication skills, with the ability to explain technical concepts to non-technical audiences.
- Salary: $65,000 - $75,000 with potential for performance-based bonuses or commission
- Stock options available.
- Comprehensive health insurance, 401(k) plan, and unlimited PTO.
- Flexible working environment, with remote options, but preference for in-person collaboration at our Merchandise Mart office.
Perks & benefits
- 401k
- Medical Insurance
- Unlimited Vacation
- Paid Time Off
- Equity Compensation
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