Asset Manager

Responsibilities and Duties:

• Act as a primary point of contact with servicers and external counsel.
• Work in partnership with servicers to develop tools and processes that achieve desired outcomes.
• Lead monthly servicer portfolio review meetings and ensure effective communication.
• Develop and implement performance metrics, dashboards, and reporting to guide decision-making.
• Ensure timely and compliant servicer actions; proactively address delays and inefficiencies.

• Review and redesign processes internally and with the servicer to address root causes and improve consistency
• Identify risks in legal or servicing processes and implement long-term solutions
• Build scalable frameworks for repeatable, efficient asset management execution.

Education and Experience:

• Bachelor's degree required; advanced degree is a plus.
• 5+ years of experience in asset management, servicing oversight, or related areas.
• Expertise in loss mitigation, foreclosure, bankruptcy, REO and litigation practices, including experience reading and interpreting legal documents.
• Expertise in evaluating processes to identify root causes of volatility.
• Experience working with third-party servicers, legal counsel, and cross-functional teams.
• Advanced Excel skills required - including ability to represent scenarios efficiently in Excel; SQL proficiency or willingness to learn preferred.

• Leadership & Ownership: Takes full ownership of asset performance and outcomes. Leads with initiative and follows through with minimal direction.
• Analytical Expertise: Strong understanding of processes, documentation, and loan servicing.  Highly analytical; comfortable interpreting data and making data-driven decisions.
• Strategic & Systems Thinking: Able to zoom out to process-level thinking while executing at the loan level.  Focused on root cause resolution and building long-term, scalable solutions.
• Communication & Influence: Skilled at translating complex processes and servicing issues into clear, actionable steps. Able to influence internal and external stakeholders effectively.
• Process Design & Continuous Improvement: Passion for building and refining processes in evolving environments. Seeks to reduce volatility and improve outcomes across asset management functions.

• Integrity: Ensures compliance, accuracy, and ethical oversight across all matters.
• Collaboration: Builds productive partnerships across legal, servicing, and internal teams.
• Excellence: Drives process rigor and accountability to enhance loan outcomes.
• Critical Curiosity: Questions current processes, identifies inefficiencies, and proposes innovative solutions.

Benefits

• Great compensation package, including competitive base pay
• Discretionary annual bonus opportunity
• Attractive benefits plans and paid time off, including sick time
• 401(k) with company matching
• Professional learning and development opportunities
• Tuition reimbursement
• And much more!