Asset Manager

Key Accountabilities

• Collaborate with the Heads of Asset Management to develop and implement the short, medium, and long-term strategies for the estate 
• Take ownership of all estate metrics, including rent roll, ERVs (Estimated Rental Values), occupancy rates, and other relevant performance indicators 
• Coordinate and drive business-as-usual activities across the estate, ensuring efficient and effective operations 
• Manage and nurture key customer relationships to maximise growth opportunities and tenant satisfaction 
• Collaborate with the Finance/Credit Control team to develop strategies for resolving significant customer arrears 
• Manage the life cycle process of properties so they come back to the market in a timely manor 
• Identify and implement value-added initiatives beyond routine operations, such as lease regears, surrenders and re-lettings, ad-hoc transactions, and terminations
• Work closely with the leasing team on larger and more complex transactions involving capital expenditures and planning, as necessary 
• Assist the acquisition and disposal teams as required, providing valuable insights and recommendations 
• Liaise with external valuers when necessary to ensure accurate and up-to-date property valuations 
• Represent The Arch Company in local Business Improvement Districts (BIDs) and other stakeholder groups. 
• Take on any other related responsibilities necessary to deliver the objectives as the role evolves over time 
• High level of attention to detail, strong commercial acumen and keen eye to problem solve. 
• Demonstratable experience if adding value to a multi-let property assets and an understanding of the different facets of asset management. 
• Work with the property management team, to ensure successful delivery of the day to day management including arrears.

Skills, Knowledge and Experience

• Previous experience in a customer-facing role within commercial real estate
• Ability to travel across around the UK
• Excellent written and verbal communication skills
• Comfortable utilising a data-driven approach to decision making. Leveraging key metrics to assess asset performance and identify value-add opportunities
• Strong analytical skills
• Ability to work independently and collaboratively within a team framework
• Thorough understanding of commercial leases, in particular landlord and tenant legislation
• Experience undertaking typical asset management responsibilities – lease regears, surrenders, transactions, terminations etc
• Comfortable at presenting in front of senior/exec level colleagues and stakeholders
• MRICS qualified (preferred but not essential)