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Assistant Area Manager - Customer Care

Jobs
Rohtak$1300k–1300k

About the role

Responsibilities & Key Deliverables Responsibilities & Key Deliverables Customer Centric Role Quality Product installation Tractor Service within Timeline & Quality . Resolving Customer grievances ( Workshop , Toll free, Social Media & Legal cases) Product complaints resolution with feedback to Plant HO. thru Field Technical reports. Ensure Retention of Customers – Under warranty as well as Post warranty. Conducting field service activities for customers. Ensure CSI amongst top i…

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