Assistant Manager, Human Livestream Operation (Kota Damansara)

<h2><strong>Assistant Manager, Live-Stream Operations</strong></h2> <p>&nbsp;</p> <h2><strong>AnyMind Group is on a mission to make every business borderless, and our innovative AnyLive platform is at the forefront of that charge. We are scaling a cutting-edge, human-led livestreaming service that connects top brands directly with their audiences. We are looking for a dedicated leader to step in as Assistant Manager for our Live-Stream Operations. This role is a unique opportunity to build, strategize, and support the operational backbone of a high-growth service defining the future of live commerce in Asia. If you are a technical, strategic, and data-driven professional passionate about empowering high-performing human broadcast teams, this is your chance to make a significant regional impact.</strong></h2> <h2><strong>What You'll Do</strong></h2> <ul> <li style="font-weight: 400;">Train, mentor, and develop a high-performing team of Live-Stream Executives, fostering a culture of excellence, accountability, and continuous improvement in human broadcasting.</li> <li style="font-weight: 400;">Assist in setting clear KPIs for the team, conduct regular performance reviews, and provide constructive feedback to support career growth.</li> <li style="font-weight: 400;">Manage team scheduling, talent coordination, and resource allocation to ensure comprehensive coverage for all regional human-led livestreaming campaigns.</li> <li style="font-weight: 400;">Support the execution of the regional strategy for scaling livestreaming operations, ensuring consistency, quality, and efficiency across all markets.</li> <li style="font-weight: 400;">Create, document, and enforce Standard Operating Procedures (SOPs) for the entire livestream lifecycle, including equipment setup, OBS configuration, host preparation, and live troubleshooting.</li> <li style="font-weight: 400;">Oversee the master livestream calendar, coordinating with production, talent, local market, and tech teams to manage the flow of campaigns from inception to launch.</li> <li style="font-weight: 400;">Manage the team's inventory of streaming equipment, oversee procurement requests, and ensure all technical assets are properly maintained.</li> <li style="font-weight: 400;">Act as a primary technical authority and escalation point for critical in-stream issues, guiding the team and live hosts through complex troubleshooting.</li> <li style="font-weight: 400;">Implement and monitor quality assurance protocols to ensure all human-led streams meet high standards for production value, audio/video quality, and content delivery.</li> <li style="font-weight: 400;">Stay at the forefront of livestreaming technology and industry best practices, evaluating new software and hardware to maintain our competitive edge.</li> <li style="font-weight: 400;">Aggregate and analyze team and stream performance data, translating raw metrics into actionable insights and strategic recommendations for clients and leadership.</li> <li style="font-weight: 400;">Serve as a key operational contact for internal stakeholders, ensuring clear communication and alignment on campaign objectives.</li> <li style="font-weight: 400;">Guide the team on live content optimization, including dynamic scripting, live host coaching, and real-time audience engagement strategies based on performance data.</li> </ul> <h2><strong>Who You Are</strong></h2> <ul> <li style="font-weight: 400;">3+ years of proven experience in a leadership or supervisory role, with a demonstrated ability to build, mentor, and motivate a live production or broadcasting team.</li> <li style="font-weight: 400;">Deep, hands-on expertise in the live-streaming ecosystem, including software (OBS, vMix), hardware (cameras, audio), and platforms (TikTok Live, Shopee Live, etc.).</li> <li style="font-weight: 400;">Strong operational and strategic mindset, with experience in developing processes, managing projects, and using data to drive optimization in live broadcasts.</li> <li style="font-weight: 400;">Excellent written and verbal communication skills in English and a strong background in e-commerce or live commerce, with the resilience to thrive in a fast-paced, high-pressure live environment.</li> </ul> <h2><strong>Nice To Have</strong></h2> <ul> <li style="font-weight: 400;">Professional or business-level proficiency in Mandarin.</li> <li style="font-weight: 400;">Direct experience working for a live-streaming platform (e.g., TikTok Shop, Shopee Live) or a Multi-Channel Network (MCN) in an operational capacity.</li> <li style="font-weight: 400;">Experience in talent management or coaching live stream hosts.</li> </ul> <h2><strong>Why You’ll Love It</strong></h2> <ul> <li style="font-weight: 400;">Advanced AI tools for all positions</li> <li style="font-weight: 400;">Competitive salary</li> <li style="font-weight: 400;">Performance Bonus (1 time per year)</li> <li style="font-weight: 400;">Annual leaves</li> <li style="font-weight: 400;">Dental benefits</li> <li style="font-weight: 400;">Wellness benefits</li> <li style="font-weight: 400;">TGIF, monthly birthday, and other fun engagement events</li> <li style="font-weight: 400;">Work in a professional and dynamic environment</li> <li style="font-weight: 400;">Exciting opportunity to explore digital trends and lead impactful strategies</li> </ul> <p>&nbsp;</p>