Assistant Manager of University Relationships

<p>This position is with <a class="notion-link-token notion-focusable-token notion-enable-hover" href="https://apc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.kaaiser.com%2F&amp;data=05%7C02%7Croly.srivastava%40cialfo.com.sg%7C093eef8f46984aeb8bda08de4d14374d%7Cd8b4cc31c1684e84a073c0ed27ab9fbd%7C0%7C0%7C639032946386897294%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=ua9S4xyI2X%2BuIR8bZsGyQSXqd6FSlCfMZJB7AvGNLyg%3D&amp;reserved=0" data-token-index="1"><span class="link-annotation-unknown-block-id--1367643056">Kaaiser</span></a>, one of the brands under&nbsp;<a class="notion-link-token notion-focusable-token notion-enable-hover" href="https://apc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.manifest.inc%2Fhouse-of-brands&amp;data=05%7C02%7Croly.srivastava%40cialfo.com.sg%7C093eef8f46984aeb8bda08de4d14374d%7Cd8b4cc31c1684e84a073c0ed27ab9fbd%7C0%7C0%7C639032946386924176%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=MHOdjOJPUMC7PFXzWXos3EDkJiBCD8IlRhKZWr0sqR4%3D&amp;reserved=0" data-token-index="3"><span class="link-annotation-unknown-block-id--795906626">Manifest Global</span></a>, which also includes&nbsp;<span class="notion-enable-hover" data-token-index="5">Cialfo</span>,&nbsp;<span class="notion-enable-hover" data-token-index="7">BridgeU</span>&nbsp;and&nbsp;<span class="notion-enable-hover" data-token-index="9">Explore</span>.&nbsp;Please note that this is a&nbsp;<span class="notion-enable-hover" data-token-index="11">5.5-day working</span>&nbsp;role.</p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Kaaiser is India’s No.1 study abroad brand for the Australia destination, backed by over 30 years of leadership and credibility in global student recruitment. As part of the Manifest Global which includes Cialfo, BridgeU, and Explore, Kaaiser has built deep institutional relationships, strong market trust, and one of India’s most respected education partner networks.<strong><br></strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>About This Role</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are hiring an Assistant Manager of University Relationships to support and manage Kaaiser's Australian university partnerships through strong communication, timely contract management, and consistent relationship upkeep.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">This is a great opportunity for someone early in their international education career who is organised, communicative, and eager to build deep expertise in university partnerships. You will be the day-to-day point of contact for Australian university representatives, ensuring smooth communication, contract renewals, and ongoing engagement.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>What You Will Own</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>University Communication &amp; Relationship Management</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Serve as the primary day-to-day contact for Australian university representatives</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Handle all inbound and outbound communication via email and calls in a professional and timely manner</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Build and maintain positive working relationships with university international offices</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Keep internal stakeholders informed of university updates, requirements, and feedback</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Contract Management &amp; Renewals</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Track and manage contract timelines, renewal dates, and documentation for all Australian university partners</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Coordinate contract renewals by liaising with university representatives and internal teams</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ensure all agreements are accurately maintained, filed, and up to date</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Flag any contractual changes, risks, or opportunities to senior management</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Administrative &amp; Operational Support</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain accurate records of all partnership communications and agreements</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Prepare summaries, reports, and updates on partnership status for internal review</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support senior team members in preparing for university meetings, reviews, and visits</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Coordinate follow-ups and action items arising from university interactions</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>What Success Looks Like</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">All contract renewals are completed on time with zero lapses</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">University representatives receive prompt, professional, and consistent communication</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Partnership records and documentation are always accurate and up to date</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Internal teams are proactively updated on university requirements and changes</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You build a reputation as a reliable, knowledgeable point of contact with university partners</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>About You</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You are a detail-oriented, proactive professional who takes ownership of your responsibilities and communicates with confidence. You enjoy working in a structured environment and are motivated by building strong, lasting professional relationships.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Experience &amp; Background</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">2–4 years of experience in international education, student recruitment, or a client-facing coordination role</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Prior exposure to Australian universities is a must</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience managing contracts, documentation, or correspondence in a professional setting</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Comfortable handling a high volume of email and call-based communication</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Skills &amp; Capabilities</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong written and verbal communication skills</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Organised and detail-oriented with good follow-through</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to manage multiple tasks, timelines, and stakeholders simultaneously</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Comfortable working with contracts and administrative documentation</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proficient with standard productivity tools (email, spreadsheets, CRM systems)</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Personal Attributes</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Reliable and ownership-driven</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Professional and confident in external communications</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proactive in flagging issues and following up on open items</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Team player who collaborates well with internal stakeholders</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Eager to grow within the international education space</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Why This Role Is Compelling</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Build foundational expertise in Australian university partnerships</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">High ownership of day-to-day operations within a globally respected brand</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Work closely with senior leadership and gain exposure to strategic partnership work</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Clear growth path within Kaaiser and the broader Manifest Global group</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Collaborative, fast-paced environment with real responsibility from day one</span></li> </ul> <p>&nbsp;</p>