Back to all jobs
T
Assistant Manager - Operations (Cebu / MOA) | Onsite
Tasq Staffing Solutions, Inc.
Cebu City, Cebu, Philippines / Pasay City, Metro Manila, PhilippinesOn-site1mo ago
- Employment
- Full-time
About the role
Work Setup: Onsite (Cebu)
Qualifications:
- At least 2 years in college (No back subjects).
- Minimum 2 years of BPO Team Lead experience handling a team of at least 15 CSRs.
- Preference: Claims Adjudication experience.
Responsibilities:
- Take charge of the process, promptly addressing challenges and driving continuous improvements for efficiency.
- Provide consistent coaching and feedback to empower team members and enhance performance.
- Support new hires with thorough training for quick integration and productivity.
- Handle escalations professionally to maintain positive client and team relationships.
- Offer insights on process and system improvements to promote best practices and efficiency.
- Confidently engage in supervisor-level client interactions, addressing needs to strengthen partnerships.
764,000+ hidden jobs like this
Tasq Staffing Solutions, Inc. and thousands of companies post here first — often days before LinkedIn or Indeed. Your first 5 applications are free; go Pro to apply without limits.
Everything Pro unlocks:
- Unlimited applications — free stops at 5
- Track every application in one place
- Apply straight to the source, one click
- Save & organize roles you love
- Roles pulled from company boards before the big sites
