Assistant Restaurant Manager at The Apurva Kempinski Bali

Key Responsibilities

• Assist in leading the Restaurant efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
• Act as a Manager in duty in the absence of the Restaurant Manager in the outlet.
• Have an understanding of the monthly profit and loss statement of the department.
• Perform up selling for all items offered by the department assigned as well as offering alternatives.
• Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the Room Service for more success.
• Attend and contribute to necessary staff meetings, departmental trainings and hotel initiated trainings scheduled.
• Assist in producing reports and analysis of the outlet and attend in the monthly performance meeting.
• Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
• Have the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives.
• Plan daily routine checklist and station division according to the work schedule.
• Attend daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
• Coordinate the review of outlet’s operations manual updates annually as requested by the Restaurant Manager.
• Support activities and cooperation with the suppliers.
• Assist in carrying out scheduled inventories of products and operating equipment.
• Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.

Skills, Knowledge and Expertise

• Indonesian citizen, with minimum 2 - 3 year Assistant Manager experience in Fine Dining concept
• Excellent leadership and team motivation skill
• Strong customer service and problem solving abilities
• Professional, well-presented, and service-oriented