Assistant Store Manager

What You'll Do

• Support the Store Manager in recruiting, developing and training team members to uphold expert product knowledge, brand values and unique visual aesthetic to provide a consistent customer experience 
• Lead the sales floor and drive desired store results through positive coaching and team accountability 
• Display leadership and apply effective team development skills to cultivate a welcoming environment through detail-oriented, concierge-style service 
• Connect with customers in a friendly, approachable manner and deliver an engaging customer experience 
• Meet monthly personal selling goals and help the store team achieve daily store sales and KPI goals 
• Grow a loyal customer database by providing a warm and welcoming brand experience, staying up to date with company initiatives and connecting with the local community 
• Provide customers with sizing/fitting sessions and style guidance in line with our brand aesthetic 
• Provides customers with the perfect bra fit by asking effective questions and assisting in fitting rooms as needed 
• Become a product expert by maintaining excellent product knowledge of current and incoming styles 
• Represent the brand positively and contribute to our inclusive culture 

What You'll Need

• A strong leader with 2+ years of management experience and 4+ years of retail experience 
• A passion for customer experience, driving sales, local community, and fashion 
• Proven customer service and sales skills with a strong track record of building loyal clientele 
• A results-focused leader with a proven track record of team development and clear communication style 
• Excellent leadership and people management skills 
• Excellent written and verbal communication skills 
• Ability to work nights, weekends and holidays as needed 
• Working knowledge of POS systems (KWI back office is a plus!) 
• Must have basic computer skills, including Microsoft Outlook, Microsoft Excel and the ability to use iPad/laptop, Mobile POS and Internet 
• Must be able to stand for extended periods of time, carry up to 10 lbs, move freely on a ladder, and have the ability to bend and reach as necessary 

Eberjey Extras

• An inviting, energetic environment that embodies our female-founded, entrepreneurial mentality 
• Seasoned industry leadership committed to your professional development in the fashion retail industry 
• Competitive pay, generous employee discount, clothing allowance and special perks 
• Commission bonus