Assistant Store Manager

<div class="content-intro"><h1><span style="font-size: 14pt;"><strong>ABOUT HERSCHEL SUPPLY&nbsp;</strong></span></h1> <p><span style="font-weight: 400;">Welcome to Herschel Supply, where we make quality products for a lifetime of better journeys. Designed with timeless form and intuitive function in Vancouver, Canada, every piece is backed by our signature warranty for wherever you’re going next.&nbsp;</span></p> <p><span style="font-weight: 400;">Since 2009, we’ve never stopped taking risks. We’re constantly innovating, growing our community and heading on new journeys. We’ve gotten lost in new cities, made lifelong friends all over the world, road tripped with no GPS, and explored a ton of creative pursuits along the way.&nbsp;</span></p> <p><span style="font-weight: 400;">Putting yourself out there isn’t easy. It means stepping outside of your comfort zone and trying something new. It might be scary at first, but it also leads to the best parts of life. Inspiring others to take that leap is what we live for. Wherever you’re headed, we’re here to help you pack your future with possibilities.&nbsp;</span></p> <p><span style="font-weight: 400;">So, come along for the ride, get inspired and Put Yourself Out There. </span></p></div><h3 data-start="257" data-end="282"><span style="font-family: helvetica, arial, sans-serif;">ABOUT YOUR NEW ROLE</span></h3> <p data-start="202" data-end="552">Herschel Supply is looking for an <strong>Assistant Store Manager</strong> to join our <strong>Eaton Centre Store</strong> team! As Assistant Store Manager, you’ll partner with the Store Manager to lead the team, deliver an exceptional in-store experience, and keep daily operations running smoothly. You’ll bring a forward-thinking, hands-on approach to retail leadership - shaping a store environment that reflects the creativity, energy, and community spirit of Herschel.</p> <p data-start="554" data-end="808">You’re a people-first leader who knows how to balance coaching, operations, and results. You motivate your team, uphold high standards, and solve problems in real time - creating memorable experiences that build loyalty and keep our customers returning again and again.</p> <h3 data-start="841" data-end="864"><span style="font-family: helvetica, arial, sans-serif;">A DAY IN THE LIFE</span></h3> <p data-start="865" data-end="930"><span style="font-family: helvetica, arial, sans-serif;">Every day at Herschel is a little different, but you’ll mostly:</span></p> <ul data-start="931" data-end="1800"> <li style="font-family: helvetica, arial, sans-serif;" data-start="931" data-end="1036"> <p data-start="933" data-end="1036"><span style="font-family: helvetica, arial, sans-serif;">Lead and inspire your team - create a positive, high-energy environment rooted in teamwork and trust.</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="1037" data-end="1159"> <p data-start="1039" data-end="1159"><span style="font-family: helvetica, arial, sans-serif;">Coach, mentor, and develop Sales Associates and Key Holders, helping them reach their goals and grow within the brand.</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="1160" data-end="1243"> <p data-start="1162" data-end="1243"><span style="font-family: helvetica, arial, sans-serif;">Support with recruitment, scheduling, payroll, and day-to-day store operations.</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="1244" data-end="1356"> <p data-start="1246" data-end="1356"><span style="font-family: helvetica, arial, sans-serif;">Champion the customer experience - connect authentically, listen, and make every interaction feel memorable.</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="1357" data-end="1496"> <p data-start="1359" data-end="1496"><span style="font-family: helvetica, arial, sans-serif;">Keep the store looking sharp: execute visual standards, merchandising updates, and product storytelling that bring each season to life.</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="1497" data-end="1592"> <p data-start="1499" data-end="1592"><span style="font-family: helvetica, arial, sans-serif;">Partner with the Store Manager to analyze KPIs, identify opportunities, and celebrate wins.</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="1593" data-end="1696"> <p data-start="1595" data-end="1696"><span style="font-family: helvetica, arial, sans-serif;">Maintain operational excellence - ensure accuracy in inventory, cash handling, and loss prevention.</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="1697" data-end="1800"> <p data-start="1699" data-end="1800"><span style="font-family: helvetica, arial, sans-serif;">Contribute to community and marketing initiatives that reflect Herschel’s values and local culture.</span></p> </li> </ul> <h3 data-start="1802" data-end="1817"><span style="font-family: helvetica, arial, sans-serif;">ABOUT YOU</span></h3> <ul data-start="1818" data-end="2509"> <li style="font-family: helvetica, arial, sans-serif;" data-start="1818" data-end="1928"> <p data-start="1820" data-end="1928"><span style="font-family: helvetica, arial, sans-serif;">You have proven experience in retail leadership - as an established Key Holder or Assistant Store Manager.</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="1929" data-end="2020"> <p data-start="1931" data-end="2020"><span style="font-family: helvetica, arial, sans-serif;">You’re confident leading from the floor and supporting others to perform at their best.</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="2021" data-end="2122"> <p data-start="2023" data-end="2122"><span style="font-family: helvetica, arial, sans-serif;">You have a strong understanding of retail KPIs and how to drive them through coaching and action.</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="2123" data-end="2208"> <p data-start="2125" data-end="2208"><span style="font-family: helvetica, arial, sans-serif;">You’re organized, detail-oriented, and comfortable balancing multiple priorities.</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="2209" data-end="2282"> <p data-start="2211" data-end="2282"><span style="font-family: helvetica, arial, sans-serif;">You bring creativity, curiosity, and initiative to everything you do.</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="2283" data-end="2356"> <p data-start="2285" data-end="2356"><span style="font-family: helvetica, arial, sans-serif;">You understand what great service feels like and how to deliver it.</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="2357" data-end="2423"> <p data-start="2359" data-end="2423"><span style="font-family: helvetica, arial, sans-serif;">You’re flexible and dependable, ready to jump in where needed.</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="2424" data-end="2509"> <p data-start="2426" data-end="2509"><span style="font-family: helvetica, arial, sans-serif;">You believe in teamwork, open communication, and showing up properly - every day.</span></p> </li> </ul> <h3 data-start="2511" data-end="2528"><span style="font-family: helvetica, arial, sans-serif;">THE DETAILS</span></h3> <ul data-start="2529" data-end="2854"> <li style="font-family: helvetica, arial, sans-serif;" data-start="2529" data-end="2556"> <p data-start="2531" data-end="2556"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="2531" data-end="2544">Position:</strong> Full-time</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="2557" data-end="2659"> <p data-start="2559" data-end="2659"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="2559" data-end="2572">Schedule:</strong> Must be available for a variety of shifts, including evenings, weekends, and holidays</span></p> </li> <li style="font-family: helvetica, arial, sans-serif;" data-start="2660" data-end="2723"> <p data-start="2662" data-end="2723"><span style="font-family: helvetica, arial, sans-serif;"><strong data-start="2662" data-end="2678">Wage Band:</strong> $23.25 - $25.00 per hour depending on experience</span></p> </li> </ul> <p data-start="435" data-end="766">&nbsp;</p> <p>&nbsp;</p><div class="content-conclusion"><h1><span style="font-size: 14pt;"><strong>DIVERSITY, EQUITY &amp; INCLUSION AT HERSCHEL SUPPLY</strong></span></h1> <p>We’re committed to creating a workspace that is safe, secure, inclusive and enjoyable for all. Stemming from our core values and initiating dialogue around our programs, we aim to empower everyone to share their individual voices and experiences. It’s with this openness that we are able to expand our view of who we are as individuals, and what we can do in our careers at Herschel.</p> <p>At Herschel Supply, we are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our goal is to build an inclusive culture that connects us to our customers and the communities around us while embracing and encouraging diversity in our employees’ age, colour, disability, ethnicity, gender identity or expression, sexual orientation, race, religion and other characteristics that make our employees unique.</p> <p>Herschel Supply welcomes and encourages applications from people with disabilities. Accommodations are available upon request throughout the interview process, just let us know and we’ll work with you to ensure you’re supported.</p></div>