Assistant Store Manager

<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">True Classic is hiring an<span class="Apple-converted-space">&nbsp;</span><span style="color: rgb(75, 75, 105);"><strong data-start="89" data-end="116">Assistant Store Manager</strong></span><span class="Apple-converted-space">&nbsp;</span>to lead in-store performance, team development, customer experience, and operational excellence. In this role you will partner with the Store Manager to drive sales, coach and develop a high-performing team, and execute retail strategies that elevate the customer journey and deliver consistent store results.</span></p> <h1 data-section-id="4w23l4" data-start="830" data-end="861"><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif; color: rgb(75, 75, 105);"><strong data-start="834" data-end="861">Areas of Accountability</strong></span></h1> <h2 data-start="863" data-end="904"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);"><strong data-start="863" data-end="904">Customer Experience &amp; Brand Execution</strong></span></h2> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="908" data-end="965"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Create a warm, welcoming environment for every customer</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="968" data-end="1076"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Lead and model the “TRUE Experience,” a customer-first selling approach rooted in connection, not pressure</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="1079" data-end="1159"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Ensure the store environment is consistently clean, organized, and brand-right</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="1162" data-end="1218"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Oversee visual merchandising and promotional execution</span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);"><strong data-start="1220" data-end="1257">Sales Performance &amp; KPI Ownership</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="1261" data-end="1305"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Own daily, weekly, and monthly sales goals</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="1308" data-end="1384"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Monitor and drive KPIs including conversion, AOV, UPT, and overall revenue</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="1387" data-end="1470"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Take proactive action to improve store performance and deliver measurable results</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="1473" data-end="1545"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Execute business strategies that increase profitability and efficiency</span></li> </ul> <h2 data-start="1547" data-end="1580"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);"><strong data-start="1547" data-end="1580">Team Leadership &amp; Development</strong></span></h2> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="1584" data-end="1646"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Support hiring, onboarding, and training of store associates</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="1649" data-end="1731"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Coach and develop team members to consistently meet and exceed performance goals</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="1734" data-end="1820"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Hold the team accountable to customer service standards and operational expectations</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="1823" data-end="1886"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Step in to lead the store in the absence of the Store Manager</span></li> </ul> <h2 data-start="1888" data-end="1925"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);"><strong data-start="1888" data-end="1925">Operations &amp; Inventory Management</strong></span></h2> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="1929" data-end="1983"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Ensure accurate and efficient transaction processing</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="1986" data-end="2037"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Maintain compliance with cash handling procedures</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="2040" data-end="2094"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Oversee inventory accuracy and operational processes</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="2097" data-end="2155"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Support loss prevention and store organization standards</span></li> </ul> <h1 data-section-id="1lwijdk" data-start="2162" data-end="2200"><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif; color: rgb(75, 75, 105);"><strong data-start="2166" data-end="2200">Cross Functional Collaboration</strong></span></h1> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="2204" data-end="2299"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Store Manager:<span class="Apple-converted-space">&nbsp;</span>Partner on business strategy, performance management, and team development</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="2302" data-end="2382"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Retail Leadership:<span class="Apple-converted-space">&nbsp;</span>Align on goals, promotions, and store-level initiatives</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="2385" data-end="2463"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Visual Merchandising:<span class="Apple-converted-space">&nbsp;</span>Execute brand-right standards and seasonal updates</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="2466" data-end="2553"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">HR / Talent Acquisition:<span class="Apple-converted-space">&nbsp;</span>Support recruiting, onboarding, and training initiatives</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="2556" data-end="2661"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Operations &amp; Inventory Teams:<span class="Apple-converted-space">&nbsp;</span>Ensure accurate inventory flow, reporting, and operational efficiency</span></li> </ul> <h1 data-section-id="15diiqs" data-start="2668" data-end="2690"><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif; color: rgb(75, 75, 105);"><strong data-start="2672" data-end="2690">Qualifications</strong></span></h1> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="2694" data-end="2744"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">2+ years of retail or customer-facing experience</span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Prior retail leadership experience (ie: Store Manager, ASM, Supervisor/ Key Holder)</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="2747" data-end="2815"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Demonstrated ability to drive sales and influence team performance</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="2818" data-end="2893"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Strong communication skills with the ability to coach and motivate others</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="2896" data-end="2947"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Results-driven mindset with strong accountability</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="2950" data-end="3015"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Ability to work flexible hours, including evenings and weekends</span></li> </ul> <h1 data-section-id="1p0j281" data-start="3022" data-end="3054"><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif; color: rgb(75, 75, 105);"><strong data-start="3026" data-end="3054">Preferred Qualifications</strong></span></h1> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="3097" data-end="3145"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Experience in a high-volume retail environment</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="3148" data-end="3207"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Proven success improving KPIs and exceeding sales targets</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="3210" data-end="3283"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Experience with inventory management and visual merchandising execution</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="3286" data-end="3345"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Passion for delivering an exceptional customer experience</span></li> </ul> <h1 data-section-id="11ycfgd" data-start="3551" data-end="3584"><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif; color: rgb(75, 75, 105);"><strong data-start="3555" data-end="3584">Compensation and Benefits</strong></span></h1> <h2 data-section-id="9nk5ua" data-start="3586" data-end="3606"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);"><strong data-start="3590" data-end="3606">Compensation</strong></span></h2> <ul data-start="3608" data-end="3657"> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-section-id="1vy90zb" data-start="3608" data-end="3657"> <p data-start="3610" data-end="3657"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">$22.00- $23.00/ hour (based on experience)</span></p> </li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-section-id="1vy90zb" data-start="3608" data-end="3657"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);">Commission</span></li> </ul> <h2 data-section-id="425p9e" data-start="3659" data-end="3675"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);"><strong data-start="3663" data-end="3675">Benefits</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="3679" data-end="3702"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">Accrued Paid Time Off</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54);" data-start="3719" data-end="3790"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">Employee discount and additional retail incentives (where applicable)</span></li> </ul> <h2 data-start="266" data-end="289"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);"><strong data-start="266" data-end="287">Health &amp; Wellness</strong></span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);" data-start="292" data-end="344"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt; color: rgb(59, 60, 54);">Company-paid medical, dental, and vision insurance</span></li> </ul><div class="content-conclusion"><p><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">At <strong><span style="color: rgb(75, 75, 105);"><a style="color: rgb(75, 75, 105);" href="trueclassic.com">True Classic</a></span></strong>, our purpose is simple:&nbsp;<strong><span style="color: rgb(75, 75, 105);"><em>empower everyone to look good and feel good.</em></span></strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Founded in 2019, we’re a fast-growing apparel brand obsessed with fit, quality, and impact. But we’re building more than great products—we’re building a high-performance team where smart, driven people do meaningful work, move fast, and see the direct results of what they create.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">Everything we do is guided by the True Classic Operating System (TCOS)—the principles that shape how we work, make decisions, and win together:</span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="color: rgb(75, 75, 105);"><strong>Move the Needle</strong></span> – Our #1 value and the ultimate filter for decision-making. We focus on delivering tangible, measurable results that drive real business impact.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><strong><span style="color: rgb(75, 75, 105);">Paint the Picture </span></strong>– We set clear vision and help others see what great looks like.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><strong><span style="color: rgb(75, 75, 105);">Seek the Truth</span></strong> – We use data, customer insight, and curiosity to guide decisions.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="color: rgb(75, 75, 105);"><strong>Get 1% Better</strong></span> – We continuously improve how we work through strong systems and small wins.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><strong><span style="color: rgb(75, 75, 105);">Build Leverage </span></strong>– We maximize impact with the right mix of people, tools, automation, and AI.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><strong><span style="color: rgb(75, 75, 105);">Crush the Challenge</span></strong> – We surface problems early and take ownership to solve them.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><strong><span style="color: rgb(75, 75, 105);">Go Fast</span></strong> – We take initiative, move with urgency, and bias toward action.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><strong><span style="color: rgb(75, 75, 105);">Be Creative</span></strong> – We challenge the norm and find better ways to win.</span></li> <li style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;"><strong><span style="color: rgb(75, 75, 105);">Lead with Empathy</span></strong> – We care deeply about our customers and each other.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; color: rgb(59, 60, 54); font-size: 12pt;">If you thrive in fast-paced environments, take ownership of your work, and want to build something that actually moves the needle—join us and help shape what’s next at True Classic!&nbsp;</span></p></div>