Assistant Store Manager (Burlington)

<h2>Assistant Store Manager</h2> <p><strong>About The Role:</strong></p> <p>As the Assistant Store Manager, you are responsible for contributing to the store’s performance including talent initiatives, operational execution, visual standards, and customer experience.</p> <p>Ideal candidates are individuals who are motivated, adaptable to change, coachable, and have a passion for our brand.&nbsp;</p> <p><strong>&nbsp;</strong></p> <p><strong>Your Day to Day May Include:</strong></p> <p>Sales Leadership</p> <ul> <li>Support overall store performance and KPI’s</li> <li>Serve as brand ambassador by showing passion for the brand, educating our customers on our history, and you are knowledgeable about our product and the industry as a whole</li> <li>Experienced in creating effective action plans to maintain or improve performance</li> <li>Knowledgeable in how to build new and repeat business through customer clienteling</li> </ul> <p>Training + Development</p> <ul> <li>Support recruiting, onboarding, and developing both internal and external talent</li> <li>Effective in your communication style, and your messaging energizes and encourages others to want to work together</li> <li>Enjoy leading through collaboration, encouraging the team to share ideas and opinions, fostering accountability and trust</li> <li>Capable of clearly communicating new initiatives and goals in a timely and effective manner</li> </ul> <p>Customer Service</p> <ul> <li>Passionate about providing the best customer experience to purchasing and non-purchasing customers</li> <li>Enjoy leading by example when setting the tone in how the team shows up each day in store and personal presentation</li> <li>Capable of leading and coaching through return policies, while also prioritizing the overall customer experience</li> <li>Quick to respond to customer complaints and concerns in a professional manner, while being resolution oriented</li> <li>Capable of leading execution of brand visual standards and updates</li> </ul> <p>Operations:</p> <ul> <li>Capable of executing daily store operations in a timely and efficient manner</li> <li>Experienced in scheduling team members to the needs of the business and budget</li> <li>Experienced in managing store inventory with a high level of detail and organization per SOPs</li> <li>Willing and capable of leading opening / closing duties</li> </ul> <p>You could be great for this role if:</p> <ul> <li>You are adaptable and easily manage change</li> <li>You are organized and have excellent time management skills</li> <li>You have an eye for spotting and recruiting talent</li> <li>You are motivated and results driven</li> <li>You are coachable and receive feedback</li> <li>You are passionate about the gorjana brand</li> </ul> <p>Minimum requirements:</p> <ul> <li>At least one year experience in a retail leadership position</li> <li>Must be over the age of 18</li> <li>Ability to lift or move at least 50 lbs</li> <li>Ability to bend, squat, twist and reach</li> <li>Ability to stand and/or walk for at least 6 hours per shift</li> <li>Ability to be flexible to the needs of the business, working nights, weekends, and holiday shifts</li> <li>Ability to work full time hours, with open availability</li> </ul> <p>Perks:</p> <ul> <li>Medical, Vision, Dental and Life Insurance Benefits</li> <li>Generous employee discount and product perks program</li> <li>401K and matching program* (waiting period applies)</li> <li>Paid Vacation and sick time</li> <li>Opportunities to grow with the brand and develop your skills</li> <li>Hourly wage starts from $27 - $30 per hour</li> <li>Commission and bonus opportunities</li> </ul> <p><em>We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.</em></p> <p><strong>&nbsp;</strong></p> <p>&nbsp;</p> <p>&nbsp;</p>