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About the role
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Who We Are</strong></span></p>
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;">For too long, the bra industry was stuck in outdated ideas, forcing women to choose between feeling sexy or comfortable. So in 2013, Heidi Zak and Ra’el Cohen created Thirdlove–a third, better option designed to help women look and feel their best.</span></p>
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Prioritizing real-world fit over outdated standards, Thirdlove disrupted the industry by inventing half-cup sizes and the Fitting Room® quiz. The result was a more precise fit that offered comfort without sacrificing style. Today, Thirdlove remains an innovative design-led brand, handling everything from R&D to the supply chain in-house to get every detail just right.</span></p>
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>How We Work</strong></span></p>
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Our culture is inclusive, collaborative, fast-paced, and data-driven. We’ve been certified as a Great Place to Work® for four consecutive years, based on feedback from our own team. If you want to make an impact while propelling your career forward, we’d love to hear from you.</span></p>
<p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>What We Are Looking For</strong></span></p>
<p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">We are seeking an innovative and engaging Assistant Store Manager for our ThirdLove boutique in Valley Fair. This leader will support and inspire dynamic teams, foster exceptional customer experiences, and drive sales to achieve business goals. They will embody ThirdLove’s values while ensuring operational excellence and a welcoming store environment. As a key part of the leadership team, they will also collaborate on store-driven initiatives with the HQ team and act as the Store Manager in their absence.</span></p>
<p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>What You Will Own And How You Will Make A Difference </strong></span></p>
<ol>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Inspire and coach a team to deliver exceptional in-store experiences and foster a positive, high-energy environment.</span></li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Partner with the Store Manager to develop and execute strategies that drive sales and customer engagement.</span></li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Support recruiting efforts to attract top talent for Sales Associate roles, ensuring timely onboarding and development.</span></li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Ensure operational excellence by overseeing tasks such as inventory management, visual merchandising, and seamless customer support, including resolving product inquiries and aftercare.</span></li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Plan and execute in-store events and marketing initiatives to drive traffic, engagement, and sales growth.</span></li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Stay agile and adaptable, learning and leveraging new technologies and systems like Shopify, Slack, and Google Workspace to optimize performance.</span></li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Collaborate on scheduling and payroll management to meet business needs effectively.</span></li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Maintain flexibility in scheduling, including availability for evenings, weekends, holidays, and a consistent 40-hour workweek.</span></li>
</ol>
<p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>Who You Are</strong></span></p>
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Sales & Profitability</strong>: Assist in achieving store sales goals, maximizing KPIs, and fostering customer loyalty to drive profitability.</span></p>
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Team Leadership</strong>: Directly oversee and coach Sales Associates and Supervisors, with indirect responsibility for all store staff. Build and maintain a high-performing team that aligns with company values.</span></p>
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Operational Excellence</strong>: Ensure smooth store operations, including inventory management, visual merchandising, and implementing technology or process improvements.</span></p>
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Budget Management</strong>: Contribute to payroll and scheduling oversight to align staffing with business needs while managing costs effectively.</span></p>
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Customer Experience</strong>: Maintain a strong focus on delivering an exceptional omnichannel customer experience, ensuring the store reflects ThirdLove's standards.</span></p>
<p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Event Execution: Plan and execute marketing initiatives and in-store events to increase traffic and customer engagement.</strong></span></p>
<p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>You Have</strong></span></p>
<ul>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">2+ years of direct management experience</span></li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">3+ years of customer service and/or retail experience; background in similar category preferred</span></li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Must be at least 18 years of age</span></li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Must be able to maintain an active store presence, including standing and walking for extended periods of time</span></li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Comfort with using a ladder and lifting a maximum of 50lbs</span></li>
</ul>
<p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>ThirdLove Offers You</strong></span></p>
<ul style="text-align: justify;">
<li style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;">Competitive salary</span></li>
<li style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;">Medical/Dental/Vision insurance</span></li>
<li style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;">Paid Time off</span></li>
<li style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;">Discounted and free products</span></li>
</ul>
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Diversity</strong></span></p>
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;">ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.</span></p>
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;">ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit<a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf"> E-Verify</a>.</span></p>
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Thirdlove is an equal opportunity employer. We consider all qualified applicants, including those with arrest or conviction records, consistent with applicable law — including the San Francisco and Los Angeles City and County Fair Chance Ordinances and the California Fair Chance Act.</span></p>
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Compensation</strong></span></p>
<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;">$24 per hour</span></p>
Perks & benefits
- Vision Insurance
- Paid Time Off
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