Assoc. Manager, Platform Support Engineering

BI Platform Administration Data Governance & Security Performance & Optimization Release & Environment Management User Support & Enablement

BI Platform Administration
•    Administer and maintain BI tools (e.g., Power BI, DOMO)
•    Manage user access, permissions, roles, and security policies
•    Monitor system health, performance, and availability
•    Troubleshoot BI platform issues and coordinate vendor support when needed
Data Governance & Security
•    Enforce data governance standards and best practices
•    Implement row-level security and data access controls
•    Ensure compliance with internal data policies and regulatory requirements
Performance & Optimization
•    Optimize dashboards, reports, and data models for performance and scalability
•    Monitor query performance and usage metrics
•    Identify opportunities to improve reliability, efficiency, and user experience
•    Optimize Power BI datasets, data models, and DAX for performance and scalability
•    Analyze usage metrics to identify optimization and capacity planning needs
Release & Environment Management
•    Manage BI environments (dev/test/prod)
•    Support deployments, upgrades, and patches
•    Maintain documentation for BI configurations and processes
User Support & Enablement
•    Provide technical support to BI developers and business users
•    Assist with onboarding, training, and best practices

 Minimum Requirements:

•    Bachelor’s degree in Information Systems, Computer Science, Data Analytics, or equivalent experience
•    8-10 years of experience administering BI platforms
•    Strong knowledge of at least one major BI tool (Power BI, DOMO)
•    Experience with SQL and relational data models
•    Understanding of data warehousing concepts and analytics workflows
•    Experience managing user access, security, and governance in BI tools
•    Solid understanding of DAX, Power Query (M), and semantic data models
Preferred Requirements
•    Experience with cloud platforms (Azure, AWS, GCP)
•    Familiarity with CI/CD or release management for BI solutions
•    Experience supporting large-scale or enterprise BI environments
•    Scripting experience (Python, PowerShell, or similar)
•    Experience with Power BI Premium or Fabric capacities
•    Knowledge of Microsoft Entra ID (Azure AD) and security groups
•    Experience with monitoring tools and Power BI REST APIs

 

•    Bachelor’s degree in information systems, Computer Science, Data Analytics, or equivalent experience
•    8-10 years of experience administering BI platforms