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About the role
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<p><span style="font-size: 12pt;">Your next opportunity awaits — Honda Santa Monica is seeking a dynamic, high-performing Service Manager to join our expanding team and contribute to the LAcarGUY legacy. This is a rare opportunity to lead an established, high-functioning service department and elevate it to an even higher level of performance, customer satisfaction, and team success.</span></p>
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<div><span style="font-size: 12pt;">If you are a dedicated, results-driven professional with a passion for customer satisfaction and automotive excellence, we invite you to apply. Join us today and accelerate your career with LAcarGUY!</span></div>
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<div><span style="font-size: 12pt;"><strong>Responsibilities</strong></span></div>
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<div><span style="font-size: 12pt;">The Service Manager oversees the efficient operation of the dealership's service department, focusing on customer satisfaction. They manage departmental productivity, costs, client retention, employee relations, sales goals, and service records. The role includes ensuring customer experiences meet or exceed the manufacturer's satisfaction index, improving customer satisfaction, building relationships, fostering a positive work environment, and managing department assets.</span></div>
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<li style="font-size: 12pt;"><span style="font-size: 12pt;">Proven history of leading a team to deliver a superior customer experience </span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent communication and customer service abilities </span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Proficiency in service department operations and financial management </span></li>
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<p><span style="font-size: 12pt;"><strong>Qualifications </strong></span></p>
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<li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Required:</strong> A minimum of 2 years of prior experience as an Automotive Dealership Service Manager.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Prior Honda experience preferred. </span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience with CDK is a plus.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Valid driver's license and acceptable driving record. </span></li>
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<div><span style="font-size: 12pt;"><strong>Compensation</strong> </span></div>
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<li style="font-size: 12pt;"><span style="font-size: 12pt;">The estimated annual earnings for this position are $132,000.00 - $200,000.00 after factoring in all forms of compensation including salary, commissions, bonuses, etc.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Employees in this position will receive a base salary of approximately $6,000.00 per month, plus commissions and bonuses based on performance.</span></li>
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<div><span style="font-size: 12pt;"><em>Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location. </em></span></div>
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<div><strong><u>Benefits</u></strong></div>
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<li>Medical, Dental and Vision Plans</li>
<li>Short and Long-Term Disability</li>
<li>Paid Holidays & Paid Time Off </li>
<li>Paid Life Insurance</li>
<li>401(k) Retirement Plan </li>
<li>Employee Assistance Plan </li>
<li>Paid Training </li>
</ul>
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<p><strong>Hiring Requirements </strong></p>
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<li>18 years or older required</li>
<li>All potential employees must pass pre-employment testing including a background check and drug screen</li>
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Perks & benefits
- 401k
- Vision Insurance
- Paid Time Off
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