AV Field Engineer

<div class="posting-title-container"> <p><strong>WHO WE ARE:</strong></p> <p>EOS IT Solutions is a leading logistics, IT, Network and global video collaboration company. We support a large number of tech companies providing innovative solutions – globally. We have an immediate opening for a highly motivated, collaborative and committed individual to fill our Network Field technician position within our Global Network team based in Singapore</p> <p>The AV and Network Technician will support the Project Management and Network Engineering team to carry out a best-in-class service in the deployment of networking hardware and AV technology for Global customers.</p> <p><strong>WHAT YOU'LL DO:</strong></p> <p><strong>NETWORK</strong></p> <ul> <li>&nbsp;Installing network hardware, components and cabling</li> <li>Trouble shooting and resolving issues with network cabling, copper and fibre.</li> <li>Inspecting and testing copper and fibre optic lines to ensure they adhere to industry standards.</li> <li>Ability to rack and stack networking hardware within onsite and off-site racks in accordance with requirements.</li> <li>Ability to provide technical support through various means of communication</li> <li>Collaborate easily with network engineers and project managers</li> <li>Assisting network engineers with network design, implementation and problem resolution</li> <li>Be able to cable networking rooms and racks to data centre cabling requirements and standards</li> <li>Create site survey reports on MDF and IDF readiness including power &amp; cooling and rack status.</li> <li>Perform both Pre and Post Wifi surveys using industry standard software and equipment.</li> <li>Meet quality, productivity, turnaround time and other expectations</li> <li>Any other ad hoc duties as reasonably required by the company and within the competency of the post-holder, including assisting on Audio Visual Team deployments when not assigned to Network deployments The job description should not be regarded as restrictive or definitive but as a broad guide to the demands of the position.</li> </ul> <p><strong>AUDIO VISUAL</strong></p> <ul> <li>Manage sub-contractors – check the quality of work &amp; track their progress against allocated tasks</li> <li>Liaise with the client and provide updates</li> <li>Install and de-install AV systems across client sites in a commercial setting</li> <li>Configure endpoints and supporting infrastructure</li> <li>Conduct room audits to ensure optimal technology performance for various sizes of meeting room</li> <li>Perform preventative maintenance to keep equipment and spaces ready for use</li> <li>Identify and resolve hardware faults and system failures</li> <li>Complete post-installation assessments and documentation</li> <li>Carry out on-site User Acceptance Testing and software upgrades</li> <li>Act as a technical escalation point, providing solutions for ongoing issues</li> <li>Collaborate with EOS teams to deliver AV services in line with SLAs and client expectations</li> <li>Communicate project updates and reports to management</li> <li>Document hardware failures and manage Break/Fix and RMA requests</li> </ul> <p><strong>KEY REQUIREMENTS</strong></p> <ul> <li>Good experience of networking hardware – routers, servers, switches, PDU’s, copper and fibre optic cabling.</li> <li>Ability to terminate Straight through &amp; Rollover RJ45 copper cables</li> <li>Hands on experience with major manufactures of routers, switches and wireless.</li> <li>Proven experience in AV/Video Conferencing system installation</li> <li>Excellent organizational, interpersonal, time management, written and oral communication skills.</li> <li>Ability to read technical network diagrams, schematics and port maps</li> <li>Ability to interpret rack build layouts and bills of materials</li> <li>Previous experience in a similar role</li> <li>Good understanding of networking concepts and a desire to build skills in this area</li> <li>Candidate must be able to lift up to 50 pounds</li> <li>Excellent analytical, problem-solving skills and strong attention to detail</li> <li>Ability to diagnose basic technical problems and find the root cause.</li> <li>Ability to work in fast paced dynamic environment</li> <li>Previous years’ experience in Network Engineering Deployments for large-scale networks in a corporate environment.</li> <li>Must be available to work outside of normal business hours</li> </ul> <p><strong>GREAT TO HAVE:</strong></p> <p>CTS EDUCATION: Preferred: (CNET) CDCTP / CCNA / JNCIA/ CompTIA or equivalent.</p> <p><strong>N.B* Travel is a key requisite for this position; it accounts for 95% of all deployments undertaken. Most travel will be within India but there will also be some international work.</strong></p> <ul> <li>Applicants must be willing to travel regularly, sometimes at short notice</li> <li>You must also hold a valid passport or be in the process of procuring one</li> <li>You must also hold a valid driving license or be in the process of procuring one EXPERIENCE LEVEL: REQUIRED: 2+ years Network deployment / Data Centre experience</li> <li>Fluent in spoken and written English</li> </ul> <p>#INDAPAC #LI-Onsite&nbsp;</p> </div> <p>&nbsp;</p>