AV/VC Event Support Technician L3

How You Will Make An Impact:

• Plan and support events ranging from 300+ person external events to small team meetings.
   
• Collaborate with stakeholders to meet specific technology needs for events.
   
• Perform daily checks of conference rooms and presentation spaces to ensure full functionality.
   
• Operate a wide range of A/V production equipment (Yamaha Mixers, Tricaster, ETC Lightboards, Zoom, Google Meet).
   
• Troubleshoot A/V and network-related issues affecting event setups and performance.
   
• Maintain detailed technical documentation, including runbooks and troubleshooting guides.
   
• Train end-users and devise on-the-fly solutions for events.
   

• Organize and maintain event production inventory and storage spaces.

   

What You Will Need To Succeed:

• Minimum of 3+ years of experience in corporate live events, conference center operations, or hotel A/V support.
   
• Proven ability to manage multiple projects under tight deadlines in a fast-paced environment.
   
• Strong problem-solving skills with the ability to devise creative solutions on the fly.
   
• Flexible schedule to support occasional night or weekend events.
   
• Proficiency with event production and conferencing technology (Yamaha, Tricaster, Blackmagic ATEM, Crestron, Zoom Rooms).
   
• Experience with collaboration and ticketing software (gSuite, Asana, Zendesk).
   
• Skilled in event coordination and project management with attention to detail.
   
• Effective communication skills and familiarity with presentation and media editing tools (Keynote, PowerPoint, Photoshop).