AVP, Corporate Action and Client Service Team Lead, Operations

Responsibilities

• Lead and manage a team of professionals responsible for corporate actions and client service
• Ensure timely and accurate processing of corporate actions, such as dividend payments, stock splits, and mergers
• Provide exceptional client service by addressing inquiries and resolving issues in a timely and efficient manner
• Develop and implement process improvements to enhance operational efficiency and client satisfaction
• Collaborate with cross-functional teams to ensure seamless service delivery
• Monitor team performance and provide feedback and coaching to support professional development
• Contribute to the development and implementation of departmental strategies and initiatives

Requirements

• Minimum 5 years of experience in a similar role, preferably in the financial services industry
• Strong leadership and people management skills, with the ability to motivate and develop a team
• Excellent problem-solving and decision-making abilities
• Proficient in financial and operational reporting, with the ability to analyze data and identify trends
• Demonstrated experience in process improvement and project management
• Exceptional communication and interpersonal skills, with the ability to liaise effectively with clients and stakeholders
• Ability to work in a fast-paced, deadline-driven environment

Location:

Jakarta Head Office

Job:

Operations

Schedule:

Regular

Employee Status:

Full time