AVP, Strategic Transformation Specialist (Strategy & Performance), CBWMO, Group COO

Why Join Us?

Join a team shaping enterprise‑level transformation across Singapore Consumer Banking & Wealth Management Operations, with hands‑on exposure to GenAI, digital, and operating model change at scale. You will partner senior leaders across Ops, Tech, Risk, and Business on high‑impact, end‑to‑end priorities — building strong problem‑structuring and stakeholder influence skills in a role designed to grow future transformation leaders.

Key Responsibilities:

- Lead structured end‑to‑end discovery to diagnose root causes, quantify value leakage, and identify high‑impact transformation opportunities.

- Define clear problem statements, value hypotheses, and prioritised solution options across people, process, technology, risk, and policy – including trade‑offs, dependencies, and decision points.

- Design future‑state journeys and solution blueprints with clear scope, controls/risk considerations, and success measures.

- Identify and prioritise processimprovement and efficiency opportunities (PIE) through landscape discovery and best practices; shape execution‑ready proposals and hand over to delivery owners to drive operational outcomes.

- Drive cross‑functional alignment across Ops, Tech, Risk, and Business; produce decision‑ready materials (problem framing, options, recommendations) for senior forums and governance discussions.

What We’re Looking For:

Requirements:

- 7+ years of experience in strategy, transformation, business analysis or process redesign within financial services, consulting, or technology‑enabled operations.

- Proven experience leading discovery and shaping complex transformation or digital initiatives end‑to‑end.

Skills & Knowledge:

- Strong analytical, problem‑structuring, and stakeholder management skills; able to influence without authority.

- Ability to translate complexity into clear, concise recommendations, narratives and decision options.

- Working knowledge of banking operations, risk considerations and change impact.

- Exposure to GenAI, automation, digital transformation, or TOM design preferred.

What Sets This Role Apart:

- True end‑to‑end strategist role focused on problem shaping and solution design.

- High visibility and influence through close engagement with senior leaders and enterprise‑level priorities.

- Opportunity to operate at the intersection of strategy, operations, and next‑generation technology.

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Location:

DBS Asia Hub

Job:

Operations

Schedule:

Regular

Employee Status:

Full time