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B2B Account Manager
Bolt Technology
Riga2mo ago
About the role
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<h2><strong>B2B Account Manager, Bolt for Business</strong></h2>
<p>We’re looking for a <strong>growth-driven Account Manager</strong> to join our Bolt Business team in Latvia. This role is heavily focused on <strong>driving usage, upsell, and expansion within existing accounts</strong>. You’ll be on the front line with customers, making a high volume of activities, spotting opportunities, and scaling them across accounts and verticals.</p>
<p>As the face of Bolt Business, you will work closely with key businesses, deeply understand their operations, and actively push adoption and growth of Bolt’s products.</p>
<p>The salary range for this role is between €2,500 - €3,500 monthly fixed + 25% quarterly bonus structure + equity.</p>
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<p><gh-about-us><br><title><strong>About us</strong></title></p>
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<p>With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.</p>
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<p>We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.</p>
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<p>Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!</p>
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<p><title><strong>About the role</strong></title></p>
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<p>As an Account Manager, you’ll own the <strong>commercial growth, retention and expansion</strong> of an assigned portfolio of well known business customers. You are not just maintaining relationships- you are <strong>actively growing them</strong>.</p>
<p>You’ll work closely with clients to:</p>
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<li><point>Increase active usage and transaction volumes.</point></li>
<li><point>Upsell additional Bolt for Business products and verticals.</point></li>
<li><point>Identify scalable opportunities and replicate success across accounts.</point></li>
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<p>This is a <strong>high-energy, proactive role</strong> suited for someone who is hungry, comfortable with frequent communication, and motivated by measurable growth outcomes.</p>
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<p><title><strong>Main tasks and responsibilities:</strong></title></p>
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<li><point>Own and grow a portfolio of existing business clients with a strong focus on usage growth, upsell, and expansion.</point></li>
<li><point>Proactively engage customers through regular calls, meetings, and visits, maintaining a high activity level.</point></li>
<li><point>Identify opportunities to scale Bolt Business usage across multiple verticals (e.g. Ride Hailing, Bolt Drive, Bolt Food and other Bolt products) within existing accounts.</point></li>
<li><point>Actively push adoption of new features, products, and use cases to drive higher volumes.</point></li>
<li><point>Take full ownership of customer performance, advising on optimal use cases to maximize value and retention.</point></li>
<li><point>Develop and execute account growth plans focused on increasing volume and revenue from existing clients.</point></li>
<li><point>Promptly handle customer queries while continuously steering conversations toward growth opportunities.</point></li>
<li><point>Collaborate closely with Sales, Customer Support, Product, Account Managers, and Country Managers to unlock upsell and expansion opportunities.</point></li>
<li><point>Support onboarding of new clients while ensuring fast ramp-up and early growth.</point></li>
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<p><title><strong>About you:</strong></title></p>
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<li><point>You have at least 2 years of experience in Account Management, Customer Success, Sales, or a similar B2B role.</point></li>
<li><point>You are hungry, driven, and comfortable with a high volume of calls and customer interactions.</point></li>
<li><point>You have a proven track record of growing existing accounts, increasing usage, and driving upsell.</point></li>
<li><point>You naturally identify opportunities and know how to scale them across accounts and segments.</point></li>
<li><point>You take strong ownership of results and push initiatives forward independently.</point></li>
<li><point>You communicate confidently in Latvian and English and can build trust quickly with stakeholders.</point></li>
<li><point>You are hands-on, proactive, and motivated by clear targets and measurable impact.</point></li>
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<p>Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!</p>
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<p><title><strong>Why you’ll love it here:</strong></title></p>
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<li><point>Play a direct role in shaping the future of mobility.</point></li>
<li><point>Impact millions of customers and partners in 600+ cities across 50 countries.</point></li>
<li><point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point></li>
<li><point>Accelerate your professional growth with unique career opportunities.</point></li>
<li><point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point></li>
<li><point>Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.</point></li>
<li><point>Take care of your physical and mental health with our wellness perks.</point></li>
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<p></bulletpoints><br><text>*<em>Some perks may differ depending on your location and role.</em></text><br></gh-perks></p>
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Perks & benefits
- Equity Compensation
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