Senior Backend Engineer @ Zingage

• Plans and executes resolution loops based on SOPs
• Routes problems to the right agent or human
• Tracks what’s been tried, adapts when things fail, and drives every session to closure

• Design and implement the backend runtime that drives real-time resolution workflows (e.g., caregiver no-shows, missed documentation, last-minute coverage)
• Encode SOPs as structured, executable logic that can be retried, escalated, or overridden
• Build real-time coordination loops that integrate AI agents, humans, and notifications
• Implement fallback logic, retries, timers, and observability into the session loop
• Define interfaces between the session object and decision-making logic
• Collaborate closely with Ethan and Jackie to unify backend execution, agent routing, and operator control

• You’ve read (or would read) papers like “BDI Agents: From Theory to Practice” and get excited by bridging cognitive architectures with real-world execution
• You’re decisive, rigorous, and thrive in ambiguous, high-stakes, high-velocity environments

• Backed by Bessemer Venture Partners and Ramp’s founder (Ramp mafia DNA)

• One of the only healthcare AI companies touching real care delivery—if our software fails, patients are left unattended in their homes

• • Coding Challenge (60 minutes)
  • System Design (90 min)
  • Past Project Walkthrough (45 minutes)
  • Founder Conversation (45 min)
• Reference Checks & Offer

Compensation