About the role
The Backup & Systems Administrator is responsible for end-to-end ownership of enterprise backup, recovery, and data protection platforms. The role ensures business continuity, ransomware resilience, and disaster recovery readiness across on‑premises and cloud environments.
Key Ownership & Accountability
• Own end-to-end backup, recovery, and data protection operations.
• Ensure ransomware resilience, immutable backups, and DR readiness.
• Act as the single point of accountability for backup-related incidents and recovery operations.
• Perform root cause analysis (RCA) for backup failures and recovery issues.
Core Responsibilities
• Perform day-to-day administration, monitoring, and maintenance of enterprise backup platforms.
• Design, implement, and support backup and recovery solutions, including pre-site assessments and deployments.
• Manage ExaGrid backup appliances and ensure optimal performance and data integrity.
• Administer Veeam and Arcserve backup solutions, including troubleshooting and optimization.
• Support Windows and Linux servers, virtual machines, and storage platforms.
• Plan and execute server and data migrations (on‑premises and cloud).
• Manage and support Azure cloud infrastructure related to backup and recovery.
• Administer Microsoft 365 services including M365 Admin Center, Exchange Online, EOP, Entra ID, Teams, and SharePoint.
• Manage Active Directory user, group, and policy configurations.
• Support and maintain SAN/NAS storage systems.
• Manage FTP servers and data transfer services.
• Work within ITSM systems for incident, change, and problem management.
Technical Skills & Experience
• Strong experience with Veeam and Arcserve backup and recovery.
• Experience with Windows Server, Linux Server, and virtualization platforms.
• Experience with enterprise storage (SAN/NAS).
• Strong hands-on experience with ExaGrid backup solutions.
• Experience with Microsoft Azure cloud computing.
• Experience with Microsoft 365 administration and security components.
• Experience with Active Directory and identity services.
• Experience with ITSM tools and processes.
Qualifications
• Bachelor’s Degree in IT or related field (or equivalent experience).
• Minimum 5 years of experience in enterprise IT environments.
• Proven experience in backup, recovery, and data protection operations.
• Demonstrated ability to work independently and own critical infrastructure services.
• Strong troubleshooting, documentation, and communication skills.
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