Banquet Supervisor (International Convention Center – Pre-Opening)

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!

Why Join Palazzo Ezulwini?

• Be part of an iconic development set to redefine Eswatini’s business and event landscape.

• Lead a world-class team in delivering exceptional experiences.

• Work in a dynamic, growth-focused environment with opportunities for professional advancement.

Role Overview:

The Banquet Supervisor will oversee the day-to-day operations of banquet functions, ensuring smooth execution of events, coordination of staff, and delivery of high-quality service in line with the venue’s standards.

Key Responsibilities:

• Supervise banquet service staff during event setup, execution, and breakdown.

• Ensure all banquet functions are delivered according to event requirements and function sheets.

• Coordinate with kitchen, service, and events teams for smooth operational flow.

• Monitor service standards and ensure guest satisfaction throughout events.

• Assist in allocating staff duties and managing shift coordination.

• Ensure proper setup of venues including seating, décor, and equipment.

• Oversee compliance with hygiene, safety, and service standards.

• Handle on-the-spot guest requests and resolve service issues promptly.

• Support inventory control and proper handling of banquet equipment and materials.

• Report operational issues and event feedback to Banquet Assistant Manager or management.

Candidate Requirements:

• Proven experience in F&B supervision or a similar role.

• Strong leadership and communication skills.

• Ability to work under pressure and multitask.

• Excellent problem-solving abilities.

• Knowledge of hospitality software is a plus.