Beauty Brand Ambassador | LOOKFANTASTIC (15 hours)

<div class="content-intro"><p><strong><span data-contrast="auto">About THG</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p> <p><span data-contrast="auto">We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</span></p> <p><span data-contrast="auto">Our portfolio of</span><span data-contrast="auto"> leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</span></p> <p><span data-contrast="none">From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="none">With us, you’ll go further, faster. What are you waiting for?</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</span></p></div><p><strong>Life at THG Beauty&nbsp;</strong></p> <p>We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.</p> <p>By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin,&nbsp;with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.</p> <p>THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.&nbsp;</p> <p><strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">Location: LOOKFANTASTIC Store, Altrincham, WA14 1RJ</span></strong></p> <p><strong><span data-contrast="auto">Why be a Beauty Brand Ambassador at THG Beauty?</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p> <p>We work with over 800 of the world’s greatest beauty brands such as MAC, Kerastase, GHD, Tom Ford and YSL to bring our customers the widest offering of beauty products from around the globe. Passion, innovation and commitment are key characteristics in this ever expanding team as we strive to become the Worlds No1 destination for Beauty.&nbsp;</p> <p><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">The</span> <span data-ccp-parastyle="Normal (Web)">Brand Ambassador</span><span data-ccp-parastyle="Normal (Web)"> is </span><span data-ccp-parastyle="Normal (Web)">an integral part of the team </span><span data-ccp-parastyle="Normal (Web)">providing world class customer service to every single customer</span><span data-ccp-parastyle="Normal (Web)">. </span><span data-ccp-parastyle="Normal (Web)">Keeping exceptional customer experience at the forefront of everything, the </span><span data-ccp-parastyle="Normal (Web)">Brand Ambassadors will tailor each consultation to their customer, providing a</span><span data-ccp-parastyle="Normal (Web)">n enjoyable and</span><span data-ccp-parastyle="Normal (Web)"> natural service</span><span data-ccp-parastyle="Normal (Web)"> going </span><span data-ccp-parastyle="Normal (Web)">above and beyond</span><span data-ccp-parastyle="Normal (Web)"> at all opportunities.</span><span data-ccp-parastyle="Normal (Web)"> This role will be focused on delivering exceptional makeup looks for customers in store, surprising and delighting each and every person with a personalised experience. You will be confident in makeup application, have extensive product knowledge over a range of brands and be adaptable to customer requests.&nbsp;</span></span></p> <p><span data-contrast="auto">As a </span><strong><span data-contrast="auto">Beauty Brand Ambassador</span></strong><span data-contrast="auto">, you’ll:&nbsp;</span><span data-ccp-props="{&quot;335551550&quot;:1,&quot;335551620&quot;:1}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Service</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <ul> <li data-leveltext="-" data-font="Calibri" data-listid="2" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Provides world class level of customer service and product knowledge to all customers at all times.&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li data-leveltext="-" data-font="Calibri" data-listid="2" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Build customer relationships using CRM to ensure all customers receive a tailored shopping experience.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li data-leveltext="-" data-font="Calibri" data-listid="2" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Create a warm and welcome environment for all customers with a seamless customer journey from the initial welcome to the end of the transaction.&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li data-leveltext="-" data-font="Calibri" data-listid="2" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Resolve customer queries in a timely and professional manner and ensure customer satisfaction is always at the top of your priority list</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li data-leveltext="-" data-font="Calibri" data-listid="2" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Support and be involved in events internally and externally.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Sales</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <ul> <li data-leveltext="-" data-font="Calibri" data-listid="2" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Achieve personal set goals and KPI’s&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li data-leveltext="-" data-font="Calibri" data-listid="2" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Drive sales through the seamless customer journey and experience and deliver personal targets and KPI goals.&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li data-leveltext="-" data-font="Calibri" data-listid="2" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Drive service, sales, loyalty and appointments with customers.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Operational Excellence&nbsp;</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <ul> <li data-leveltext="-" data-font="Calibri" data-listid="2" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Always a positive, professional and dynamic team member.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li data-leveltext="-" data-font="Calibri" data-listid="2" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Ensure perfect store standards including top hygiene standards in all areas.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li data-leveltext="-" data-font="Calibri" data-listid="2" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Assist in the update and maintain VM of all brands&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p> <p><strong><span data-contrast="auto">What skills and experience do I need for this role?</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}">&nbsp;</span></p> <ul> <li data-leveltext="-" data-font="Calibri" data-listid="3" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Beauty retail experience preferred but not essential.</span></li> <li data-leveltext="-" data-font="Calibri" data-listid="3" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Strong passion for beauty and customer service essential.</span></li> <li data-leveltext="-" data-font="Calibri" data-listid="3" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">An ‘always on’ approach when at work.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="-" data-font="Calibri" data-listid="3" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Strong beauty knowledge and makeup application to self and others.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="-" data-font="Calibri" data-listid="3" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Strong communication skills.</span></li> <li data-leveltext="-" data-font="Calibri" data-listid="3" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Full availability including weekends and bank holidays is imperative.</span></li> </ul><div class="content-conclusion"><p><strong>THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.</strong></p> <p><strong>THG is committed to creating a diverse &amp; inclusive environment and hence welcomes applications from all sections of the community.</strong></p> <p><strong>Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our <span class="mark75xs2u5gf" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Talent</span> team to discuss further.</strong></p></div>