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- Employment
- Full-time
- Seniority
- Lead
About the role
- Lead a high-performing bid organisation: Provide leadership, coaching, and strategic direction to our Bid Managers.
- Protect commercial integrity: Ensure all bids are commercially sound, deliverable, and aligned with brand, compliance, and financial frameworks.
- Increase win rates: Drive improvements in bid strategy, content quality, and value positioning.
- Be a trusted partner to Sales & Client Success: Support the Directors of Growth and Client Success to pursue competitive opportunities with confidence.
- Performance based bonus
- A flexible holiday plan of up to 40 days per year
- £400 a year Wellbeing Allowance
- Private Medical Insurance
- Allowance for professional development books, E-books, and podcasts
- Contributory pension scheme
- Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands
What You’ll be Doing:
- Own the overarching bid strategy and ensure alignment with commercial and GTM priorities.
- Implement robust governance across all bids, including go/no-go processes.
- Create submission frameworks that support speed, consistency, and quality.
- Work with Legal and Finance to protect commercial integrity, risk management, and compliance.
- Lead a team of Bid Managers.
- Provide coaching, development plans, and quality oversight.
- Build a culture of excellence, ownership, and collaboration.
- Oversee end-to-end bid management — scoping, storyboarding, drafting, review cycles, sign-off, and submission.
- Ensure all proposals reflect Reward Gateway’s brand, value proposition, ROI framework, and differentiators.
- Manage timelines and ensure cross-functional contributions are coordinated.
- Own the bid content library, ensuring it is accurate, current, and value led.
- Collaborate with Proposition Managers, Sales Enablement, and Marketing to ensure content and messaging alignment.
- Elevate quality of writing, formatting, and storytelling.
- Review win/loss data to identify trends and implement improvements.
- Drive efficiency across the bid process using templates, automation, and tooling.
- Run bid retrospectives and share insights with the commercial organisation.
- Partner with Sales leadership on major pursuits and strategic opportunities.
- Work closely with Public Sector specialists to navigate framework requirements.
- Align with Implementation and Client Success on delivery feasibility.
Experience and Skills You Need in this Role:
- Proven experience in bid or proposal management, ideally in SaaS, technology, outsourcing, or a service-led environment.
- Demonstrated experience leading a bid team or operating as a senior bid professional.
- Strong understanding of public sector procurement frameworks.
- Proven track record winning complex, competitive tenders.
- Exceptional writing and communication skills: clear, compelling, and precise.
- Commercial acumen: understands pricing, value engineering, and delivery risk.
- Project management proficiency: proven ability to run multiple deadlines simultaneously.
- Leadership: coaches, motivates, and raises the standards of the team.
- Attention to detail: zero-defect mentality on submissions.
- Collaboration: works effectively with Sales, Product, Legal, and Client Success.
The Interview Process:
- Screening Interview with Senior Talent Acquisition Partner
- First stage Interview with Director of Commercial Excellence & UK Commercial Director
- Assessment Task and Final Interview with Director of Commercial Excellence and Senior Member of the Client Success Team
Perks & benefits
- Medical Insurance
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