Bilingual Administrative Assistant (Temp)

Lincoln-Goldfinch Law | Temporary Administrative Assistant | Full-Time | Reports to: Office Manager

Please note: This is a temporary position.

We're Not a Typical Law Firm

Since 2015, Lincoln-Goldfinch Law has helped thousands of immigrant families navigate one of the most complex systems in the world, and we've built a team that genuinely cares about every single one of them. We're 110 people strong, award-winning, and growing fast. Our clients come to us during some of the most critical moments of their lives. That responsibility shapes everything about how we work.

We're a team that shows up for each other. "That's not my job" doesn't exist here. When something needs to get done, we step up. We celebrate wins together, work through challenges together, and hold ourselves to a high standard, not because we have to, but because we believe our clients deserve nothing less.

If that sounds like your kind of place, keep reading.

The Role:

We're hiring a Temporary Administrative Assistant to serve as a key point of contact for clients and provide essential administrative support across our firm. This role plays a critical part in creating a positive client experience while ensuring day-to-day office operations run smoothly and efficiently.

You'll work closely with the Office Manager while supporting both the Legal and Sales teams. From welcoming clients and managing incoming documents to coordinating communications and maintaining accurate records, you'll help ensure clients receive timely, professional, and compassionate service throughout their journey with our firm.

Success in this role requires strong organization, attention to detail, excellent communication skills, and a genuine commitment to helping others. We're looking for someone who thrives in a fast-paced environment, takes ownership of their responsibilities, and enjoys being part of a collaborative team.

WHAT YOU'LL OWN

▸ Client Support & Communication

• Welcome clients and visitors with professionalism, warmth, and empathy
• Assist clients with document drop-offs and general inquiries
• Respond to client communications via phone, email, and text in a timely manner
• Follow up with clients as needed to gather information or provide updates
• Help ensure clients receive a positive experience throughout their interactions with the firm
  

▸ Administrative Support & Office Operations

• Receive, organize, and process client documents
• Sort and distribute incoming mail and prepare outgoing packets provided by the Legal Team
• Maintain accurate client interaction notes and updates within the firm's case management system
• Prepare and send daily reports detailing office visits, document submissions, and mail processing activity
• Support day-to-day office operations and administrative projects as needed

WHAT WE'RE LOOKING FOR

• Bilingual in English and Spanish (written and verbal) — required
• Availability to work Monday through Friday, 9:00 AM–5:30 PM, and Saturdays, 9:00 AM–2:00 PM
• Ability to maintain a 40-hour work week, with weekday hours adjusted to accommodate Saturday coverage
• High School Diploma or equivalent
• At least 1 year of experience in an administrative, customer service, or similar support role
• Experience in the legal services industry preferred
• Excellent verbal and written communication skills
• Strong interpersonal skills and attention to detail
• Excellent time management and organizational abilities
• Strong problem-solving skills and ability to prioritize competing responsibilities
• Ability to work effectively in a fast-paced environment
• Proficiency with Google Workspace, Adobe Acrobat, and related software
• Comfortable learning new systems and technologies

YOU'RE THE RIGHT PERSON IF YOU…

• Enjoy helping people and creating positive client experiences
• Communicate clearly, professionally, and with empathy
• Stay organized and detail-oriented even when managing multiple priorities
• Take ownership of your work and follow through on commitments
• Work well with different teams and contribute to a collaborative environment
• Remain calm, adaptable, and solution-focused in a fast-paced setting
• Believe that exceptional service can make a meaningful difference in someone's experience

OUR CORE VALUES

• Commitment to Excellence — We constantly improve ourselves, our processes, and our results.
• Integrity — We give and receive honest feedback. We own our mistakes and create a culture of accountability.
• In This Together — When we set our teammates up for success, we all succeed. Client experience is a shared responsibility.
• Passion — We care deeply about our clients and each other. We push through challenges with optimism and creativity.
• Justice — We uplift the underrepresented. We believe every person deserves equal rights, opportunities, and dignity.

ABOUT LINCOLN-GOLDFINCH LAW

Founded by immigration attorney Kate Lincoln-Goldfinch, our firm was built on a belief that every individual deserves to feel safe, secure, and empowered. We work with clients across the U.S. and around the world — in English and Spanish — helping families reunite, seek safety, and build a brighter future.

We are an Equal Employment Opportunity employer committed to a diverse, joyous, and welcoming workplace free from discrimination and harassment.

Ready to make a meaningful impact through exceptional legal advocacy? Apply now.