Bilingual Host Ambassador, Ottawa

Vacant Permanent Part-Time Position

Who We Are

The Canada Homestay Network Society is a family-run, non-profit society, that has helped tens of thousands of students find a home away from home in Canada. We connect international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families for the past 30 years.

Be part of something that matters! Join a team that connects international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families.

About the Host Ambassador position

Reporting to Program Lead, the Host Ambassador is primarily responsible for qualifying new and existing host families that meet Canada Homestays standard of care.

This is a hybrid role with in-person work in Ottawa.

This is a permanent part-time position of up to 20 hours per week, with an hourly wage of $21.00 to $23.00.

The successful candidate must also have some daytime or afternoon availability to attend weekly team meetings and one-on-one meetings with their lead. The role includes some evening and weekend work.

Our Interview/Home Visit and Revisit Compensation Policy applies for the interview and host file completion.

Key Responsibilities

· Conduct in-person interviews/visits (for new hosts) and revisits (for existing hosts) at their homes to ensure the rooms and family environment meet the required standards to validate the information that was given during the virtual interview;

· Email data and supporting documentation (ie. criminal record checks, host agreements, etc.) following all CHN protocols for due diligence and data integrity;

The successful candidate will have:

· Bilingual, English/ French experience

· Excellent sales and interpersonal skills with the willingness and ability to promote and sell the CHN Host program;

· Positive communication skills including conflict resolution;

· Ability to work in a team and maintain and develop relationships with colleagues and their local community;

· Working knowledge of utilizing an email client or webmail;

· Effective business writing skills, strong problem solving and organizational skills, including attention to detail;

· Knowledge of CHN policies and procedures;

· Knowledge of international students and their cultures;

This role requires the successful candidate to clear a Criminal Record Check, and vulnerable sector check, to have a full and valid drivers license with a reliable vehicle that has at least 2 million auto insurance liability coverage, a mobile phone for emergency support, a digital camera, and access to high-speed internet.