BMW & MINI Parts Advisor

• No weekend work: 45 hours Monday - Friday  0800 - 1800
• Competitive salary: £32,000 - £34,000 depending on experience 
• Full training provided 
• Career progression within a supportive and progressive dealership 
• Work for a premium brand

What you will be doing:

• Handle parts orders from start to finish - receive requests, interpret requirements, and advise on additional needs or pricing. 
• Pick, pack, and dispatch orders accurately and promptly, ensuring customers and technicians are kept fully informed. 
• Maintain stock control systems - record movements accurately and store parts securely in line with manufacturer guidelines. 
• Support sales growth by identifying opportunities for additional products and assisting with promotions and marketing initiatives. 
• Deliver exceptional customer service to internal and external customers, ensuring the Vines experience is upheld at all times. 
• Keep displays and work areas to the highest standard and contribute to a safe, organised environment.

What We're Looking For:

• Previous Customer Service experience required. Parts advisor or automotive aftersales experience an advantage. 
• Strong attention to detail and organisational skills. 
• Excellent communication and customer service abilities. 
• Proactive, motivated, and able to work under your own initiative. 
• Comfortable using IT systems (training on our in-house systems will be provided).

Why Join Us?

• Awesome Team: Work with friendly, passionate people who love what they do.
• Great Perks: Competitive pay, cool benefits, and plenty of room to grow.
• Training Provided: Don’t worry if you’re new to this; we’ll give you all the training you need to succeed!
• 24 Days Holiday: Plus bank holidays, increasing to 29 days with service.
• Birthday Off: Celebrate your special day!
• Staff Purchase Scheme: Discounts on cars and motorbikes.
• Health Plan: Medical health cash plan.
• Enhanced Parental Benefits
• Flexible Holidays: Buy and sell holiday days.
• Growth Opportunities: Job shadowing scheme and career planning/ pathways.
• Extra Perks: High street discount vouchers, sabbatical leave, long service awards, and much more!