Branch Support - 12 month fixed term parental cover
bwrs
- Employment
- Fixed Term
About the role
About the business
ICIB Brokerweb Insurance & Risk Advisory is NZ's 5th largest general insurance brokerage business with 11 locations across New Zealand. We describe ourselves as a top niche insurance broker with industry specialisation across a number of sectors. We are a family-friendly business with a professional flair. Our clients are our top priority therefore the quality of our service and relationship is very important to us.
We are a member of the NZbrokers network.
About the role
- To provide insurance operational and administration support dedicated Broker(s) to enable them to deliver high quality professional risk and insurance advice and solutions to its clients
- This is a 12 month fixed term (Paternity Cover) role.
Key Responsibilities
Preparing renewals:
- Prepare for all renewals in a timely fashion
- Request from Broker all necessary renewal information and documentation required from clients, including renewal declarations
- Scan files to ensure accuracy and consistency of any information received from servicing personnel, especially in regard to claims history and risk detail
- Remarket insurances when requested to do so
Processing of non-renewals:
- Process endorsements and cancellations promptly upon any request from servicing personnel to whom you report
Client/market contact:
- Act as back up in client service/market liaison when the Broker is not available, acting at all times in accordance with service standards
Knowledge
- Demonstrated capacity for working in a similar role within the Financial Services / insurance / banking industry advantageous.
- Competent in Microsoft word, excel (Intermediate to advance) and Outlook.
Who you are
- Strong time management and organisational skills
- Analytical and problem-solving skills
- Excellent verbal and written communication skills
- Ability to prioritise, organisation skills – team focused
- Good interpersonal skills - the ability to build strong relationships both internally and externally
Qualifications
- Working towards or achieved level 5 New Zealand certificate in financial services but not necessary
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