About the role
Location: London (on-site)
Department: Property & Facilities Management (UK)
Reporting to: Senior Building Manager
Day‑to‑day management of assigned buildings, ensuring a safe, healthy and comfortable environment
Build strong relationships with building users, landlords, managing agents and contractors
Act as the main point of contact for facilities‑related queries, issues and emergencies
Ensure service level agreements (SLAs) and performance indicators are met
Represent facilities services at internal and external meetings
Management qualification or equivalent experience in facilities or building services
Health & Safety qualification (NEBOSH preferred)
Proven experience managing buildings, contractors and third‑party suppliers
Strong knowledge of health & safety legislation and statutory compliance
Experience delivering high standards of customer service
Excellent stakeholder management and communication skills
Strong organisational and administrative capability
High level of IT literacy, including Microsoft Office
Experience managing PPMs, compliance records and building security
Experience working in a higher education or similar complex environment
Experience using CAFM systems
Experience managing multi‑site estates
What we offer:
Hybrid working - most roles offer hybrid or flexible arrangements to support work life balance.
Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan.
Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme - confidential support for your wellbeing, whenever you need it.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed here.
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