Business Analyst

Chapman Tripp is New Zealand’s leading commercial law firm. Our AI & Digital Solutions team plays a critical role in driving innovation, enabling our people to deliver exceptional client outcomes, and ensuring the firm remains at the forefront of legal technology.

We are now looking for a Business Analyst to join our collaborative Auckland team. This is an exciting opportunity to work across legal technology, AI initiatives, and digital projects that improve the way we work and support our legal practice.

Working closely with legal professionals, business services teams, and external tech partners, you will help identify business needs, analyse processes, define requirements, and support the delivery of innovative technology solutions.

Your responsibilities will include:

• Gathering and documenting business requirements, user stories, and process flows 
• Analysing workflows and identifying opportunities for improvement, automation, and technology enablement 
• Supporting the evaluation, implementation, and optimisation of legal applications and AI tools 
• Contributing to AI initiatives, including pilot programmes, change support, and user adoption 
• Facilitating workshops, demonstrations, and user acceptance testing 
• Supporting project delivery, training, implementation, and handover into operational support 
• Contributing to continuous improvement by keeping up to date with legal technology and AI developments 

You will ideally have: 

• 3 to 5 years' experience in a business analyst or similar role, preferably in legal or professional services environments
• Experience in requirements gathering, process mapping, and documentation 
• Experience supporting technology implementations, including testing and change activities 
• Familiarity with AI and automation tools and legal technology platforms, MS 365, and data and reporting tools 
• Strong communication, analytical, and stakeholder engagement skills 
• A curious, proactive approach and the ability to manage competing priorities 

Why Chapman Tripp?

• Be part of a collaborative, high-performing team that values innovation and continuous improvement
• Gain exposure to cutting-edge legal technology and AI initiatives at New Zealand’s leading commercial law firm
• Opportunities for professional development and career progression within Digital Solutions and the broader firm
• Competitive remuneration, including technology subsidies
• A supportive, flexible workplace with a strong focus on wellbeing

Apply now to be part of shaping the future of legal services at Chapman Tripp. Contact Sam Moodley, Talent Acquisition Specialist sam.moodley@chapmantripp.com for more detail.

(Please note, you must be based in NZ with the requisite long-term work rights already in place to be considered for this role.)