Senior Business Analyst

Key Responsibilities

• Assess, research, analyse, and document sponsor/stakeholder requirements in accordance with project life cycle methodologies being utilized, and including standard reporting tools, requirements gathering methodologies, process models, data analysis, GUI/report designs, demos, and prototypes;
• Facilitate requirements elicitation with business and technology stakeholders, including workshops, interviews, and working sessions
• Conduct end-to-end process, system, and data flow analysis, including upstream/downstream impacts and integrations
• Recommend business solutions that satisfy sponsor/stakeholder needs, continually exploring and assessing options for enhanced value to our subscribers;
• Collaborate closely with delivery teams to clarify requirements, support solution design, and resolve ambiguities during development
• Define and execute UAT plans while ensuring acceptance criteria are satisfied;
• Provide support, leadership, and expertise for the requirements definition, design, testing, and implementation of GS1 CA products and services through demonstration of working knowledge of SDLC and Agile principles.
• Prepare end-user documentation and training material;
• Resolve conflicts/issues using different tactics prior to escalation.
• Understand all business systems within GS1 Canada to perform proper impact assessments;
• Conduct workshops, demos, and pilots with internal stakeholders and the subscriber community;
• Work closely with the project manager to monitor and ensure that the project is being accurately tracked.
• Support industry committees with functional expertise on business systems;
• Present analysis, requirements, and findings to management and internal/external stakeholders to communicate systems/business capabilities and recommendations

Skills, Knowledge & Expertise

• Post-secondary degree, preferably in Business or Information Technology;
• Certified Business Analysis Professional (CBAP) or similar IIBA certification;
• Minimum of 5 years’ experience in Retail, Manufacturing, and/or Supply Chain industries in the capacity of business analysis, including systems and solution design
• Experience working closely with engineering, data, and architecture teams
•  Demonstrated ability to document clear, structured requirements for a business and technical audience
• Strong experience with process modelling, system flows, data flows, and integration analysis
• Demonstrated experience in the development and execution of User Acceptance Testing (UAT) 
• Working knowledge of project management methodologies
• Strong facilitation skills to gather and document requirements;
• Proven experience supporting multiple projects with competing priorities and strict deadlines;
• Proven ability to build effective and successful relationships within and outside the organization;
• Ability to work at a detailed level and quickly learn business application-specific details;
• Strong orientation toward excellence in results and proven ability to quickly become a subject matter expert;
• Communicates complex issues clearly and understandably to others and has proven presentation skills;
• Capable of applying professional knowledge, possessing a high level of problem-solving, analytical abilities, and negotiation skills;
• Proven high level of proficiency with MS Office suite (Word, Excel & PowerPoint, etc);