Business Analyst

<p></p> <h3>About The Role</h3> <p>TOKEN2049 is looking for a <strong>Business Analyst</strong> who can think like a <strong>Product Manager</strong> - someone curious, analytical, and resourceful enough to spot inefficiencies and turn them into opportunities for scalable tech solutions.</p> <p>You’ll work directly with our Product Lead to identify ongoing problems across the company that can be solved through technology. Depending on the context, you’ll either:</p> <ul> <li>Build <strong>low-code / no-code automations</strong> yourself, or</li> <li>Scope out <strong>more technical solutions</strong> for our engineering team to develop.</li> </ul> <p>This is a hands-on role that blends <strong>problem-solving, process design, and operational execution</strong>. You’ll help ensure every product initiative - from internal tools to event-tech launches - is meticulously tracked, documented, and delivered on time.</p> <h3>Responsibilities</h3> <ul> <li><strong>Diagnose operational inefficiencies</strong> across teams and workflows by analysing recurring issues, redundant processes, or data gaps - and proactively propose tech-based solutions.</li> <li><strong>Design and deliver automation workflows</strong> using tools like Airtable, Make, or Zapier to streamline manual tasks and improve data accuracy and visibility.</li> <li><strong>Partner with Product and Engineering</strong> to translate business needs into clear problem statements, functional requirements, and user stories - ensuring alignment before development begins.</li> <li><strong>Scope and validate technical builds</strong>, balancing business value, feasibility, and implementation complexity to recommend the most effective approach.</li> <li><strong>Own product documentation and checklists</strong> - ensuring every feature, integration, and launch deliverable is properly tracked, QA’d, and communicated.</li> <li><strong>Coordinate timelines and dependencies</strong> across multiple initiatives, monitoring progress and escalating blockers early to keep projects on schedule.</li> <li><strong>Collaborate cross-functionally</strong> with Design, Operations, Marketing, and external vendors to ensure seamless rollout of product and automation initiatives.</li> <li><strong>Continuously improve internal processes</strong>, introducing new tools, templates, or dashboards to help teams work smarter and with more transparency.</li> </ul> <h3>Requirements</h3> <ul> <li>1-3 years’ experience in a Business Analyst, Product Analyst, or Junior Product Manager role.</li> <li>Degree holder from a reputable university.</li> <li>Strong analytical and systems-thinking skills - you see the patterns behind the chaos.</li> <li>Familiarity with low-code/no-code tools (e.g. Airtable, Make, Zapier, Notion, Webflow) is a big plus.</li> <li>Exceptional written, verbal, and interpersonal communication skills.</li> <li>Attention to detail, critical thinking, and problem-solving.</li> <li>Strong work ethic: you are self-motivated, with a strong sense of ownership and accountability.</li> <li>Ability to manage schedules, set and follow project plans, and adjust to competing priorities.</li> <li>Strong curiosity for crypto and AI is a must.</li> </ul> <p></p>