Senior Business Analyst

Key Responsibilities

• You will be responsible for working out how to address challenging problems for clients, using a range of techniques to produce analysis that can give them direction 
• You will work with quant and qual research, data and analytics to produce recommendations that lead to great user experiences and technical products
• You will recommend and work to implement improvements to processes by using methodologies like UML, BPMN or Six Sigma  
• You will work with product and service owners to priortise features, develop roadmaps and implementation plans and manage the end-to-end product lifecycle  
• You will define and measure the success of products and services
• You will elicit and document both functional and non-functional requirements, translate them into user stories with clear acceptance criteria, and maintain traceability throughout the project lifecycle
• You will be a part of a multi-disciplinary, agile team, working collaboratively with clients, Transform team members and other suppliers to create impact  
• You’ll play a part in our Community of Practice, supporting your peers to develop and learn, and doing so yourself
• You will support with line management of junior team members, providing guidance, mentorship, and helping to nurture their development 

Skills, Knowledge and Expertise

• Experienced working in multi-disciplinary, agile delivery teams at all stages of the product lifecycle  
• Happy helping teams and stakeholders decide what to do by putting evidence at the forefront of decision-making - working with a variety of data and disciplines to develop and produce analysis, including user research, data and analytics 
• Thrive when leading in complex environments, when the solution isn’t clear 
• Able to communicate your thoughts and recommendations with impact, often making technical or specialist information understandable to non-specialist audiences 
• Experienced helping teams focus on delivering value, whether that’s developing business cases or prioritising features and roadmaps  
• Focused on measurement - designing performance frameworks, launching products/services and measuring against them
• A capable collaborator - ensuring we get the best out of the people we work with by designing and leading workshops that fostering collaboration and build consensus
• Able to lead teams to explore solutions with different methods, including analysis, prototyping and proof of concepts
• Experienced making change happen in the public sector or with similar large, complex organisations
• Willing to learn and grow, and support other’s development
• A growth mindset 
• AI curious and ready to embrace opportunities

About us and our benefits

• We raise the bar
• We look out for each other
• We embrace our differences
• We shape a changing world
• We’re all in

• Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays)
• Day off (on or in the week of) your birthday 
• Pension eligibility, up to 5% matched contributions
• Private healthcare 
• Life assurance
• Enhanced maternity and enhanced paternity and shared parental leave 
• Cycle to work schemes
• Gym & retail discounts 
• Regular social events/activities
• A range of other benefits from our flexible benefits package