Business Analyst - Delivery Lead Hybrid Role - 12 month contract

The Opportunity

The Business Analyst/Delivery Lead plays a pivotal dual role within the IT Delivery Team, bridging the gap between business needs and technical solutions while championing agile principles and practices with the right balance with project management processes. This position is central to ensuring that business initiatives and IT projects are well-defined, efficiently managed, and successfully delivered, ultimately contributing to the strategic objectives of OES. You will leverage your strong analytical capabilities and facilitation skills to empower delivery teams and foster a collaborative, continuously improving environment.

Please note this opportunity is for a 12 month contract

Key Responsibilities

• Lead business analysis and requirements definition, partnering with stakeholders to elicit, document, and translate functional and non‑functional requirements into high‑quality user stories, epics, and acceptance criteria.

• Shape and justify IT solutions and investment decisions by developing business cases, collaborating with Tech Leads and architects on solution options, and supporting effort, cost, and timeline estimation.

• Enable effective IT planning and demand management by supporting IT roadmap development, prioritisation of initiatives, resource and financial planning, and the operationalisation of key IT governance and risk processes.

• Lead and coach agile delivery teams as a servant‑leader, fostering a high‑performing, self‑organising, and cross‑functional team culture aligned to agile values and practices.

• Facilitate and optimise agile ceremonies and delivery execution, removing impediments, protecting the team from disruption, and ensuring focus on delivering customer and business value.

• Promote transparency, collaboration, and continuous improvement by enabling effective stakeholder communication and tracking, monitoring, and reporting team performance, metrics, and overall team health.

• Ensure high‑quality, well‑governed delivery by maintaining clear, testable requirements, partnering with QA to align test coverage to business needs, and managing accurate project documentation (user stories, process flows, and decision logs) across JIRA and Confluence.

About You

• Minimum 5 years of experience in an IT Business Analyst role within an agile environment.

• Demonstrable experience as a Delivery Lead, Scrum Master or Agile Facilitator for at least 3 years, preferably in an

IT delivery context.

• Proven experience in translating business requirements to user stories and acceptance criteria.

• Experience working with cross-functional development teams.

• Experience with project management processes and methodologies

• Hands on experience with collaboration tools such as JIRA, Confluence, Miro, Microsoft Teams, and

SharePoint.

• Experience in contributing to effort and cost estimations for IT project
• Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
• Required Certifications: Professional Scrum Master (PSM I) or Certified ScrumMaster (CSM).

About Us

OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world’s most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

What’s in it for you?

We pride ourselves on being a 'People First' employer and if you join the OES Team, you will benefit from: 

• Flexible, hybrid work for genuine career-life fit (2-3 days in our Cremorne Office)
• Professional development and mentoring
• OES Culture Club and events calendar
• Health and wellbeing activities
• Annual flu vaccination
• Mental health support resources and Employee assistance program (EAP)
• Income protection insurance
• Corporate health insurance rates

Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

Ready to make an impact?

Please apply now with your updated CV. 

We value and celebrate diversity and are committed to fostering an inclusive workplace for all. We strongly encourage applications from First Nations peoples, people from culturally and linguistically diverse backgrounds, individuals with disabilities, and members of the LGBTQIA+ community. If you require adjustments during the recruitment process, please let us know - we’re here to support you.