Business Analyst (Frontend) – Life Insurance

<p>&nbsp;</p> <p><span style="font-size: 12pt;"><strong>Company Overview</strong></span></p> <p><span style="font-size: 12pt;">Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivaled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.</span></p> <p><span style="font-size: 12pt;">We are experts in Banking, Capital Markets, Wealth and Asset Management. We specialize in Digital Transformation, Data Management &amp; Data Analytics, Business &amp; Finance Transformation engagements, and IT transformation and Change programs.</span></p> <p><span style="font-size: 12pt;">We are committed to growing our business and hiring the best talent in the market. Our focus is on maintaining our agile and entrepreneurial culture.</span></p> <h2 data-section-id="2c0592" data-start="133" data-end="187"><span style="font-size: 12pt;">Role Title: Frontend Business Analyst – Insurance</span></h2> <p data-start="189" data-end="536"><span style="font-size: 12pt;">We’re looking for a <em><strong>Frontend Business Analyst</strong></em> to translate business needs into intuitive, user-friendly digital experiences across customer and agent platforms. You’ll work closely with business, UX/UI, and engineering teams to deliver seamless web and mobile solutions aligned with life insurance products, processes, and regulatory requirements.</span></p> <h3 data-section-id="139040o" data-start="543" data-end="559"><span style="font-size: 12pt;">Experience</span></h3> <ul data-start="560" data-end="737"> <li style="font-size: 12pt;" data-section-id="1vc6o3w" data-start="560" data-end="648"><span style="font-size: 12pt;">3–7+ years as a Business Analyst, preferably in life insurance or financial services</span></li> <li style="font-size: 12pt;" data-section-id="rhorun" data-start="649" data-end="702"><span style="font-size: 12pt;">Experience delivering digital/web/mobile projects</span></li> <li style="font-size: 12pt;" data-section-id="1oft3xc" data-start="703" data-end="737"><span style="font-size: 12pt;">Exposure to Agile environments</span></li> </ul> <h3 data-section-id="z70aq3" data-start="744" data-end="778"><span style="font-size: 12pt;">Business &amp; Functional Skills</span></h3> <ul data-start="779" data-end="1088"> <li style="font-size: 12pt;" data-section-id="nnmxqq" data-start="779" data-end="836"><span style="font-size: 12pt;">Strong requirement gathering and documentation skills</span></li> <li style="font-size: 12pt;" data-section-id="1j276qy" data-start="837" data-end="924"><span style="font-size: 12pt;">Experience writing user stories, acceptance criteria, and functional specifications</span></li> <li style="font-size: 12pt;" data-section-id="8vkewl" data-start="925" data-end="1027"><span style="font-size: 12pt;">Ability to map end-to-end customer journeys (eKYC, onboarding, policy purchase, servicing, claims)</span></li> <li style="font-size: 12pt;" data-section-id="qa0pc3" data-start="1028" data-end="1088"><span style="font-size: 12pt;">Strong stakeholder communication and facilitation skills</span></li> </ul> <h3 data-section-id="9cy4q3" data-start="1095" data-end="1115"><span style="font-size: 12pt;">Domain &amp; Tools</span></h3> <ul data-start="1116" data-end="1384"> <li style="font-size: 12pt;" data-section-id="tidt4w" data-start="1116" data-end="1189"><span style="font-size: 12pt;">Understanding of life insurance policy lifecycle and claims processes</span></li> <li style="font-size: 12pt;" data-section-id="zxojsu" data-start="1190" data-end="1260"><span style="font-size: 12pt;">Awareness of data privacy, regulatory, and compliance requirements</span></li> <li style="font-size: 12pt;" data-section-id="1dro73w" data-start="1261" data-end="1324"><span style="font-size: 12pt;">Experience using Jira / Azure DevOps, Confluence, and Visio</span></li> <li style="font-size: 12pt;" data-section-id="1rgsozx" data-start="1325" data-end="1384"><span style="font-size: 12pt;">Basic wireframing knowledge (Figma, Balsamiq, Adobe XD)</span></li> </ul> <h3 data-section-id="1b5nls6" data-start="1391" data-end="1409"><span style="font-size: 12pt;">Nice to Have</span></h3> <ul data-start="1410" data-end="1579"> <li style="font-size: 12pt;" data-section-id="tm6pjh" data-start="1410" data-end="1454"><span style="font-size: 12pt;">CBAP, CCBA, or Agile/Scrum certification</span></li> <li style="font-size: 12pt;" data-section-id="178xw2d" data-start="1455" data-end="1507"><span style="font-size: 12pt;">Experience in digital transformation initiatives</span></li> <li style="font-size: 12pt;" data-section-id="1xqhi8b" data-start="1508" data-end="1579"><span style="font-size: 12pt;">Knowledge of UX principles and accessibility standards (e.g., WCAG)</span></li> </ul> <p>&nbsp;</p> <p><span style="font-size: 12pt;"><strong>WHY JOIN CAPCO?</strong></span></p> <p><span style="font-size: 12pt;">You will work on engaging projects with some of the largest banks or financial service institutions in the world, on projects that will transform the financial services industry.</span></p> <p>&nbsp;</p> <p><span style="font-size: 12pt;"><strong>NEXT STEPS</strong></span></p> <p><span style="font-size: 12pt;">If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.</span></p> <p><span style="font-size: 12pt;">To learn more about Capco and its people check out the website on www.capco.com</span></p>